Operations Specialist

Caliber; Prattville (AL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Weekly pay & OT

Modern equipment 3M

Paid vacation & holidays

Career growth

I-CAR & ASE training

Job summary

Caliber Collision in Prattville, AL is seeking a Collision Operations Specialist to oversee center operations, risk management, teammate development, client metrics, production, and administration.

The role includes recruiting and retaining staff, monitoring financial performance, and ensuring repairs meet Caliber's SOPs and industry standards while delivering safe, quality service.

Qualifications

• 2+ years of Collision Management Experience.
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy.

Responsibilities

• Oversee center operations, including risk management, production, and administration.
• Recruit, recognize, and retain talented teammates; monitor current financial performance metrics and identify opportunities.

Skills

Collision management

CCC1 experience

Customer service

Leadership

Tools

CCC1

Job description

Service Center

Prattville

JOB SUMMARY

Caliber Collision has an immediate job opening for a Collision Operations Specialist to perform all-purpose duties, which may include, but not limited to the overall operation of their center, including Risk Management, Teammate development, Client Metrics, production, and administration. This individual will also Recruit, recognize, and retain talented teammates, monitor current financial performance metrics, and review previous month’s financial metrics to identify opportunities and trends. Collision General Managers will be required to ensure our center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures, insurance partners and industry guidelines/standards.

BENEFITS OF JOINING THE CALIBER FAMILY

• Benefits from day one: Immediately eligible for medical, dental and vision
• Industry Comparable Pay – Paid weekly and eligible for overtime
• State of the Art Equipment – 3M Collision Repair Products
• Paid Vacation & Holidays – Can begin accruing day 1
• Career growth opportunities – we promote from within!
• Paid Skilled Trainings and Certifications – I-CAR and ASE

REQUIREMENTS:

• 2+ years of Collision Management Experience
• Must have a valid driver’s license and be eligible for coverage under our company insurance policy

ABILITES/SKILLS/KNOWLEDGE

• Advanced understanding of Collision Estimatics
• Must have prior experience with CCC1
• Advance understanding and knowledge of the repair process/procedures
• Be able to understand instructions – written and verbal
• Can prioritize competing tasks and adapt easily to a fast-paced environment
• Ability to provide personable, friendly customer service to internal and external customers
• Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.