Operations Specialist

Troon International; Orlando, Northern (FL, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid time off (PTO)

Service Charge eligibility

Job summary

Paradiso Grande in Orlando, Florida, part of Troon, invites applications for a Full-Time Operations Specialist to support day-to-day operations of the facility and F&B outlets, with a strong focus on guest service and efficiency.

You will handle inventory, scheduling, and administrative tasks, ensuring food safety, cleanliness, and compliance while coordinating with team members to deliver exceptional experiences for guests and events.

Qualifications

• Previous experience in hospitality, food & beverage, operations, customer service, or administrative support preferred.
• Strong organizational, multitasking, and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook and general office software.
• Ability to work independently and collaboratively in a team environment.
• Detail-oriented with strong problem-solving abilities.
• Ability to stand for extended periods and lift up to 50 pounds when necessary.

Responsibilities

• Assist with day-to-day operations of the facility and F&B outlets.
• Support inventory management, ordering, receiving, and stock organization.
• Ensure food safety, sanitation, and company standards are maintained.
• Assist with opening and closing procedures.
• Monitor cleanliness and organization of dining, service, and storage areas.
• Provide excellent customer service and address guest inquiries professionally.
• Assist with event setup, execution, and breakdown as needed.
• Coordinate with team members to ensure efficient daily operations.
• Perform general administrative and clerical duties (filing, data entry, document management).
• Answer phones, respond to emails, and direct inquiries appropriately.
• Assist with scheduling meetings, staff schedules, and calendar management.
• Maintain operational records, reports, and spreadsheets.
• Support payroll, invoicing, and purchasing processes as needed.
• Prepare correspondence, reports, and presentations.
• Assist management with special projects and administrative tasks.
• Maintain confidential information with professionalism and discretion.

Skills

Hospitality

Customer service

Organization

Communication

Multitasking

Time management

Teamwork

Physical stamina

Tools

MS Office

Job description

Paradiso Grande, located in Orlando, Florida, is pleased to announce an excellent career opportunity for a Full-Time Operations Specialist! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Key Responsibilities:

• Assist with the day-to-day operations of the facility and F&B outlets
• Support inventory management, ordering, receiving, and stock organization
• Ensure food safety, sanitation, and company standards are maintained
• Assist with opening and closing procedures
• Monitor cleanliness and organization of dining, service, and storage areas
• Provide excellent customer service and address guest inquiries professionally
• Assist with event setup, execution, and breakdown as needed
• Coordinate with team members to ensure efficient daily operations

Administrative Support:

• Perform general administrative and clerical duties, including filing, data entry, and document management
• Answer phones, respond to emails, and direct inquiries appropriately
• Assist with scheduling meetings, staff schedules, and calendar management
• Maintain operational records, reports, and spreadsheets
• Support payroll, invoicing, and purchasing processes as needed
• Prepare correspondence, reports, and presentations
• Assist management with special projects and administrative tasks
• Maintain confidential information with professionalism and discretion

Qualifications:

• Previous experience in hospitality, food & beverage, operations, customer service, or administrative support preferred
• Strong organizational, multitasking, and time-management skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite including Word, Excel, and Outlook and general office software
• Ability to work independently and collaboratively in a team environment
• Detail-oriented with strong problem-solving abilities
• Ability to stand for extended periods and lift up to 50 pounds when necessary

Schedule:

Open availability required. Must be available to work days and evenings, weekends (required), and holidays as needed. Flexible schedule based on operational demands.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Service Charge

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities.With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality.Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous,Troon offers professionals the opportunity to grow and succeed within a globally respected organization.Learn more atwww.troon.com .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.