On-Site Community Manager

Twice; Orlando (FL); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Healthcare Benefits

401(k) with employer match

Paid time off

Job summary

Troon, a world-leading golf, hospitality and residential communities management company, is seeking a Community Association Manager for a luxury Orlando property. The role oversees homeowner experiences, budgets and governance within a vibrant, service-driven environment.

The candidate will coordinate vendors, ensure compliance, and support board activities while delivering exceptional customer service. This full-time position emphasizes leadership, organization, and strong communication in a

Qualifications

• Proven leadership and supervisory experience.
• Exceptional customer service and communication skills.
• Strong analytical and problem-solving ability.
• Highly organized and detail oriented with multitasking capability.

Responsibilities

• Coordinates and oversees vendors for landscaping and snow removal in the neighborhood and common areas.
• Manages Community Security and access for members, guests, and construction.
• Oversees code enforcement through inspections and reminder letters.
• Handles repair and maintenance of roads, signage, lighting, trails and storm water retention areas.
• Assists with Community and Neighborhood budgets and reserve studies.
• Secures and prepares bid specifications.
• Coordinates Association and Neighborhood communications, dues and board meetings.
• Maintains governance documents, records and disclosures.
• Ensures insurance coverage in collaboration with leadership.

Skills

Leadership

Customer service

Communication

Analytical thinking

Organization

Multitasking

Planning

IT proficiency

Maintenance knowledge

Education

CMCA certification (preferred)

Tools

Microsoft Office

Job description

Paradiso Grande, located in Orlando, FL, is pleased to announce an excellent career opportunity for a Full-Time Community Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

General Purpose:

The Community Association Manager is responsible for the overall homeowner experience and daily life within the community. The Community Association Manager maintains and reviews the governing documents and develops relationships with community owners.

Essential Duties:

• Coordinates and oversee vendors to maintain neighborhood and common area landscaping as well as neighborhood and common area snow removal
• Manages Community Security and Greeter's Cottage, including overall property access for members, guests and construction
• Oversees code enforcement for members and construction through routine inspections and reminder letters
• Manages the process of repair and maintenance of roads, street signage and lighting, trail system and storm water retention areas
• Prepares and assist with Community and Neighborhood budgets
• Oversees reserve study for Community Association assets
• Secures and prepares bid specifications
• Coordinates Association and Neighborhood communications
• Assists with collection of dues, assessments and other charges also sending reminder letters as needed
• Works with Community Association Board, coordinate and attend Board meetings, track board minutes and resolutions
• Tracks and maintains financial, compliance and corporate records, recorded membership and disclosure statements as well as governing documents
• Maintains Board training and planned Community statue compliance
• Maintains certifications and education that pertain to the role and responsibilities
• Works with leadership to manage insurance coverage
• Perform other duties as required

Education/Experience:

Minimum of two years' experience working within a community, preferably large-scal, or closely-related experience.

Preferred:

• Holds (or be pursuing) the CMCA (Certified Managers Community Associations) or higher certification
• Experience in luxury hospitality
• Food and Beverage expeirence required

Job Knowledge, Skill, and Ability Requirements

• Proven leadership/supervisory experience
• Exceptional customer service and communication skills
• Strong analytical and problem-solving ability
• Highly organized and detail oriented with an ability to multitask
• Capacity to plan, organize and prioritize to meet deadlines
• Proficient in information technology; Outlook, Microsoft platforms and industry-related programs
• Competent knowledge of general maintenance for snow removal, landscaping and storm water retention

Physical Demands:

Move, lift, carry, push, pull, kneel and place objects weighing up to 50 pounds. Extended periods of time sitting.

Environment/Noise:

Noise level is moderate.

Certificates/Licenses:

None

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Benefits & Other Compensation:

• Healthcare Benefits - Medical, Dental, and Vision coverage

• Retirement Benefits - 401(k) with employer match (19 years of age and older)

• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com