Operations Specialist

Circle Square Foundation; Ocala (FL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Florida Aquatics Swimming & Training (FAST) seeks an innovative aquatics professional to manage a state-of-the-art center. The role emphasizes events, program delivery, competitive swim activities, and excellent member experiences.

The candidate will oversee operations, liaise with coaches and staff, and support IT and facility maintenance as needed. The position requires strong organizational, communication, and customer-service skills, with responsibilities spanning coaching, lifeguarding,

Qualifications

• High school diploma or equivalent is required.
• An Associate's degree in recreation management, business administration, or a related field is preferred.
• Two years of aquatics experience including event coordination, swim instruction, and coaching are required in a customer service context.

Responsibilities

• Assist with aquatic event planning, registration, and setup; manage timing systems and scoreboards; coordinate volunteers.
• Coordinate pool lane schedules for camps, memberships, public use, and competitions; liaise with contracted coaches and visiting teams.
• Serve as a utility staff member in roles such as Swim Coach, Lifeguard, Swim Instructor, or Camp/Clinic Staff as needed.
• Assist Facility Maintenance with pool chemistry checks and pump/equipment maintenance.
• Assist IT with troubleshooting computer and networked device issues.

Skills

Event coordination

Aquatics coaching

Swim instruction

Customer service

IT troubleshooting

Microsoft Office

Education

High school diploma or equivalent

Associate's degree in recreation management or business administration (preferred)

Tools

Microsoft Office Suite

Scheduling software

Job description

Florida Aquatics Swimming & Training (FAST) is seeking an innovative, forward thinking aquatics professional for a state-of-the‑art aquatic center with leading‑edge technology which provides the Ocala community and beyond with programs and training opportunities that benefit every phase of life. The ideal candidate will bring a strong background in aquatics, swim coaching, competitive swimming, or aquatic facility management, combined with demonstrated business acumen, operational leadership, and a commitment to delivering an outstanding experience for members, athletes, families, and guests. This individual will play a key role in ensuring efficient daily operations, supporting program excellence, developing effective processes, and advancing FAST’s mission to serve the community.

Essential Functions:

• Assists with aquatic event planning, team attendance and registration, event prep/setup/breakdown and additional functions to ensure events are set up for success; assists with the management of timing systems and score boards during an event, ensuring electronics, internal and external communications, network/networked devices and any supporting software is in operation and coordinates volunteers to assist during an event.
• Serves as a liaison with contracted coaches, visting swimmers/teams and patrons to coordinate pool lane schedules for swim camps, membership and general public use, aquatic programs and competitive swim activities.
• Serves as a utility staff member by service as a competitive Swim Coach, Lifeguard, Swim Instructor or Camp/Clinic Staff when needed.
• Assist Facility Maintenance with pool chemistry checks and pool pump/equipment maintenance when needed.
• Assists with IT and troubleshooting computer, electronic device and networked devices as needed.

Knowledge Skills & Abilities:

• Strong organizational skills to plan, prioritize, multi-task and independently execute projects/tasks within specific deadlines while maintaining flexibility.
• Strong written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.
• Ability to provide skilled instruction in varied aquatic activities.
• Strong professional demeanor, discretion, patience, and courtesy toward others.
• Demonstrates a strong customer orientation.
• . Advanced working knowledge of the use of aquatic related software applications to include proficiency in Microsoft Office Suite and scheduling software.
• Excellent written and oral communication skills as demonstrated by the ability to articulate complex information and issues clearly and concisely.
• Strong interpersonal skills as demonstrated by the ability to interact collaboratively and productively and to build effective relationships with individuals of diverse backgrounds, including staff employees, public agency representatives and members of the general public. Ability to provide instruction in various subjects, including literacy, math, science, and social studies.

There are many reasons why you should join FAST.

Here are just a few:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday, during seasonal times in the year, will require working outside regular business hours, including nights, weekends and holidays.

Minimum Qualifications

High school diploma or equivalent is required. An Associate's from an accredited college or university with major course work in recreation management, business administration or related field is preferred.

Two (2) years of demonstrated experience aquatic experience to include event coordination, swim instruction and aquatics coaching in customer service or an equivalent combination of training and experience which provides the required knowledge, skills and abilities.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Relocate:

• Ocala, FL 34474: Relocate before starting work (Preferred)

Work Location: In person