Operations Specialist

1199SEIU Benefit and Pension Funds; New York (NY); Hybrid; USD 60,000 - 110,000; Full time

Job summary

A leading organization is seeking an Operations Specialist in New York. The role involves reviewing and processing financial documents, implementing standard operating procedures, and analyzing data to support operations. Candidates should possess excellent organizational and communication skills, and have experience in operations within a business context. This position offers a hybrid work environment with the potential for long-term employment.

Qualifications

• Bachelor's degree in Business or related field or equivalent experience.
• Minimum 3 years in Operations, Payments, or Student Financial Services.
• Strong communication and reporting skills, with problem-solving mindset.

Responsibilities

• Review financial documents for data entry and benefits dissemination.
• Implement SOPs for operational consistency and efficiency.
• Analyze data and make recommendations for operational enhancement.

Skills

Organizational skills

Problem-solving

Data analysis

Communication

Education

Bachelor's degree in Business or related field

Tools

Microsoft Office

Job description

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• Review financial, college academic, and professional certification documents to determine sufficiency for data entry into TEF’s database and dissemination of benefits
• Implement standard operating procedures (SOPs) to ensure consistency and efficiency across all TEF operations.
• Analyze data and make recommendations to enhance efficiency and support TEF operations
• Coordinate tasks and administer resources to ensure daily operations run smoothly TEF-wide
• Execute operational processes and procedures to enhance workflow, ensuring compliance with laws, regulations, and TEF policies
• Identify and solve operational issues as they arise
• Collect, process, and conduct quality assurance of applications within the necessary central operating systems
• Prepare reports to update cross-divisional leadership on performance and progress
• Maintain records and perform regular data analysis to support decision-making
• Troubleshoot issues and follow through on resolutions
• Perform additional duties and projects as assigned by management.
  
  

Requisition #:

7248-7257TEF

# of openings:

10

Employment Type

Full time

Position Status

Long Term Temporary

Category

Non-Bargaining

Workplace Arrangement

Hybrid

Fund

1199SEIU Training and Employment Funds

Job Classification

Non-Exempt

Responsibilities

• Review financial, college academic, and professional certification documents to determine sufficiency for data entry into TEF’s database and dissemination of benefits
• Implement standard operating procedures (SOPs) to ensure consistency and efficiency across all TEF operations.
• Analyze data and make recommendations to enhance efficiency and support TEF operations
• Coordinate tasks and administer resources to ensure daily operations run smoothly TEF-wide
• Execute operational processes and procedures to enhance workflow, ensuring compliance with laws, regulations, and TEF policies
• Identify and solve operational issues as they arise
• Collect, process, and conduct quality assurance of applications within the necessary central operating systems
• Prepare reports to update cross-divisional leadership on performance and progress
• Maintain records and perform regular data analysis to support decision-making
• Troubleshoot issues and follow through on resolutions
• Perform additional duties and projects as assigned by management.
  
  

Qualifications

• Bachelor's degree in Business, Business Administration, or a related field or equivalent work experience.
• Minimum of three (3) years of experience in Operations, Payments, or Student Financial Services required.
• Strong organizational skills, with the ability to coordinate multiple tasks and prioritize competing demands.
• Experience designing and implementing operational procedures, with a focus on efficiency and compliance.
• Problem-solving mindset, with proven ability to identify issues and oversee effective solutions.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and other relevant software for data analysis/visualization and reporting.
• Strong communication and reporting skills, with the ability to translate complex data into clear insights.
• Ability to work independently and collaboratively within a team-oriented environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitals and Health Care

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