Operations Specialist

Med-National Staffing Inc.; Naples (FL); On-site; USD 23,000 - 32,000; Full time

Job summary

Med-National Staffing Inc. seeks an Operations Specialist in Naples, FL for a 6-month contract at a starting rate of $20/hour. Schedule: Monday to Friday, 8:00 am to 5:30 pm.

This role provides clerical and administrative support to departmental managers and helps coordinate daily operations with data recording and reporting. The position involves troubleshooting operational issues, managing tickets, and collaborating with supervisors on dispatch and safety concerns, with duties across financial

Qualifications

• High school diploma or GED required.
• 0–3 years of prior experience preferred.

Responsibilities

• Assist in troubleshooting and resolving safety, service, and operational issues.
• Create, distribute, and close-out customer tickets daily.
• Maintain and distribute department information daily.
• Coordinate with supervisors and managers about operations/dispatch issues.
• Complete and maintain a variety of reports as directed by the department manager.
• Use software tools to manage procurement, time and attendance, safety incidents, and contract labor.
• Assist with data collection and reporting required for incentive pay programs.
• Assist in processing payments and other financial tasks as necessary.
• Assist in the implementation of operational projects as needed.
• Communicate with customers about service issues as needed.
• Communicate with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data daily.
• Perform other duties as assigned.

Education

High school diploma or GED

Job description

Our client is looking for an Operations Specialist in Naples, FL! This is a 6-month contract opportunity (possible extension for the right candidate) offering a starting pay rate of $20/hour. Schedule: Monday to Friday from 8am to 5:30pm.

Job Summary

Provides clerical and administrative support to departmental Managers, and assists in coordinating all aspects of daily operations, including recording and reporting data.

Essential Duties and Responsibilities

• Assists in troubleshooting and resolving safety, service, and operational issues.
• Creates, distributes, and closes-out customer tickets on a daily basis.
• Maintains and distributes department related information on a daily basis.
• Communicate with other supervisors and managers about operations and/or dispatch issues.
• Completes and maintains a variety of reports as directed by the department manager.
• Uses software tools to manage a variety of tasks, such as procurement, time and attendance, safety incidents, and contract labor.
• Assists with data collection and reporting required for incentive pay programs.
• Assists with the processing of payments and other financial tasks as necessary.
• Assists in the implementation of operational projects as needed.
• Communicates with customers about service issues as needed.
• Communicates with employees about scheduling and work assignments as needed.
• May enter and maintain Service Machine SMART data on a daily basis.
• Performs other duties as assigned.

Qualifications

• High school diploma or G.E.D
• 0-3 years previous experience.