Operations Specialist

Kelly; Dallas (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

Kelly is seeking an Operations Specialist for on‑site autonomous delivery support in the Dallas area. The role focuses on ground operations—no drone piloting—handling orders from local merchants and loading them into autonomous systems.

You will ensure accuracy, safety, and timely handoffs while coordinating with a small operations team in a fast‑paced test environment. A reliable personal vehicle and a valid driver’s license are required.

Qualifications

• Reliable personal vehicle suitable for local order transport.
• Valid driver’s license.
• Ability to work outdoors and stay on your feet for extended periods.
• Dependable, punctual, detail‑oriented, and safety‑focused work style.
• Positive attitude and willingness to learn.

Responsibilities

• Pickup food orders from assigned merchants and transport them to the designated delivery site using a personal vehicle.
• Carefully load orders into autonomous delivery systems.
• Verify order accuracy and safe handling.
• Support day‑to‑day field operations in a fast‑moving test/deployment environment.
• Identify operational issues and provide observations to help improve processes.

Skills

Reliable vehicle

Valid driver’s license

Outdoor work

Safety‑oriented

Punctual

Willingness to learn

Adaptable

Strong communication

Job description

Operations Specialist – Autonomous Delivery Support - 39267

Location: Onsite - Dallas Metro, Texas, USA

Contract type: W2 under Staffing Supplier

Contract Duration: 6 months

Pay: $22.11/hour

Visa Sponsorship: not applicable

Must have reliable transportation

About The Team

The team supports robotics, automation, and autonomous delivery operations designed to improve last-mile logistics. This role contributes to the safe, reliable, and efficient execution of daily field operations in an emerging technology environment.

About The Role

The Operations Specialist supports on-site autonomous delivery activities. This is a ground‑operations role and does not involve piloting or operating drones.

Responsibilities include collecting prepared food orders from local merchants, transporting them to the designated launch site, loading the orders into autonomous delivery systems, and ensuring that each handoff is accurate, safe, and completed according to established procedures.

The selected worker must have access to a reliable personal vehicle for collecting orders from restaurants and transporting them to the designated operations site.

Key Responsibilities

Field Operations

• Pick up food orders from assigned merchants and transport them to the designated delivery site using a personal vehicle.
• Carefully prepare and load orders into autonomous delivery systems.
• Verify order accuracy, quality, and safe handling.
• Support smooth day‑to‑day operations in a fast‑moving test and deployment environment.
• Identify operational issues and provide clear observations and feedback to help improve processes and technology.

Operational Excellence

• Follow all safety protocols, site procedures, and operational requirements.
• Maintain an organized and efficient workflow to help keep operations on schedule.
• Remain flexible and proactive as processes, tools, and procedures evolve.
• Complete assigned tasks accurately, consistently, and within required timeframes.

Team Collaboration

• Work closely with a small, cross‑functional operations team.
• Contribute to a culture of trust, accountability, reliability, and consistency.
• Communicate effectively with teammates and support hands‑on collaboration in the field.

Communication and Stakeholder Interaction

• Report field observations, incidents, and operational feedback to engineers, operations personnel, and other business partners.
• Communicate professionally with merchants, team members, and members of the public.
• Represent the organization positively during interactions with external stakeholders.

Required Qualifications

• Reliable personal vehicle suitable for local order transportation.
• Valid driver’s license.
• Ability to work outdoors and remain on your feet for extended periods.
• Dependable, punctual, detail‑oriented, and safety‑focused work style.
• Positive attitude and willingness to learn.
• Ability to adapt to changing procedures in an emerging operational environment.
• Strong communication and professional interpersonal skills.

What You’ll Learn

• How autonomous delivery systems support last‑mile logistics.
• How to communicate operational insights to engineering, operations, and leadership teams.
• The practical considerations involved in scaling a technology‑enabled logistics service in a live environment.
• Site operations, quality control, safety procedures, and continuous improvement practices.

Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short‑term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life‑just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI‑powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.