Operations Specialist, Robot - DoorDash Dot

DoorDash; San Francisco (CA); On-site; USD 32,649 - 47,940; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave

Wellness benefits

Medical, dental, and vision insurance

Paid time off

Job summary

DoorDash is seeking a passionate operator for the Field Operations Team in San Francisco to test and deploy advanced technologies. This exciting role involves managing live tests, collaborating with various stakeholders, and ensuring safety and efficiency in new products.

Comfort with outdoor work and a valid U.S. driver's license are essential, along with strong organizational skills. A wide range of benefits is provided, including a comprehensive health package and a 401(k) plan.

Qualifications

• 2 years of experience or strong interest in the space.
• Valid U.S. driver's license required.
• Comfortable working outside and operating micro-mobility.
• Strong organizational and process skills.

Responsibilities

• Manage live tests actively in transport and deployment.
• Work closely with multiple stakeholders.
• Execute and document tests for autonomous technologies.

Skills

Organizational skills

Experience in field operations

Comfortable with outdoor operations

Tools

Ticketing tools

Job description

About The Team DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, then we want to talk to you!

About The Role We’re looking for a strong operator to carry out the testing, deployment, and logging of new advanced technologies, working outside and from various offices around the Dublin/Bay Area. In this role, you’ll report to the Team Lead and be a core member of our Field Operations Team.

Shift This role requires working nights and weekends, with shift hours ranging from 2 PM to 12 AM. There may be a need to rotate between shifts to support operational and business needs. There will be a two‑week notice provided whenever this is needed.

Location & Mobility This role requires you to be comfortable with riding an electric bike in the Bay Area. You will need to be comfortable biking in day/night conditions as well as in traffic/on streets.

What You’ll Do

• Manage live tests actively in transport, deployment, and safety.
• Work closely with multiple stakeholders to improve the product, including hardware, product, software, and business operations teams.
• Execute and document tests to verify autonomous technologies, including understanding behavior, product capabilities, new and existing issues, and added requirements.
• Maintain rigorous attention to process, testing programs, and checklists, ensuring high levels of safety as well as efficiency and reliability of new products.

Why We’re Excited About You

• 2 years of experience or strong interest in the space.
• Valid U.S. driver’s license is required and a successful completion of MVR required; able to support multiple locations in the Bay Area including Dublin, Concord, San Ramon, and Oakland.
• Comfortable working outside and operating micro‑mobility.
• Experience and enthusiasm with live field operations for deployment of products; bonus if related to autonomous vehicles.
• Strong organizational and process skills, comfortable with following schedules and some evening and weekend work.
• Familiarity with ticketing tools to collect feedback, schedule fixes, and track progress.

Compensation The national base pay range for this position within the United States is $23.70—$34.80 USD.

We offer a comprehensive benefits package, including a 401(k) plan with employer matching, paid parental leave, wellness benefits, commuter benefits, paid time off and paid sick leave, medical, dental, and vision insurance, holidays, disability, basic life insurance, and a mental health program.

Equal Opportunity

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.