Operations Specialist

TEKsystems; Charlotte (NC); Remote; USD 41,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) plan

Life Insurance

Disability

HSA

PTO / Vacation

Job summary

TEKsystems is seeking an Operations Associate to help drive the firm’s day-to-day operating rhythm from a fully remote U.S. location. You’ll monitor workflows, maintain staffing and business data, and provide the Chief of Staff with clear summaries of activity across the organization.

This analytical role focuses on data-driven improvement, cross-functional coordination, and timely follow-ups with stakeholders. A strong autonomous work style is essential as priorities shift rapidly.

Qualifications

• Must have a Bachelor's degree from an accredited institution.
• Excellent written and verbal communication skills, with the ability to summarize information clearly.
• Strong proficiency in Excel for data processing and reporting.
• Experience in business operations, consulting operations, or professional services.
• Experience in life sciences, healthcare, pharmaceutical, or biotechnology consulting is a plus.
• Familiarity with Salesforce and SharePoint.
• Experience handling financial reporting or operational data in Excel.
• Familiarity with staffing, utilization, timekeeping, or project-management systems; Deltek Replicon is a plus.
• Workday experience, especially Talent and Absence modules, is a plus.

Responsibilities

• Own recurring operational workflows and monitor the organizational pulse.
• Maintain accurate staffing and business data across systems.
• Provide the Chief of Staff with clear, concise summaries of cross-organizational activity.
• Support one-off analyses, requests, and operational priorities as they arise.
• Close lingering loops with stakeholders and escalate issues as needed.

Skills

Excellent written and verbal comms

Strong Excel

Salesforce familiarity

SharePoint familiarity

Workday familiarity

Deltek Replicon familiarity

Staffing/utilization/timekeeping tools

Education

Bachelor's degree

Tools

Salesforce

SharePoint

Workday

Deltek Replicon

Excel

Job description

Description

We are seeking a highly organized, analytical, and proactive Operations Associate to help drive the firms day-to-day operating rhythm and create meaningful capacity for the Chief of Staff.

This person will monitor the pulse of the organization. They will own recurring operational workflows, maintain accurate staffing and business data, monitor cross-departmental activity, note key business priorities, and provide the Chief of Staff with clear, concise summaries of what is happening across the organization. The role will also support one-off analyses, requests, and operational priorities as they arise.

This is an analytical operations role, not a traditional executive assistant position, with potential to grow into a critical part of the business. The successful candidate will be comfortable operating with a high degree of autonomy, managing competing priorities, responding quickly, and making progress without waiting for constant direction. They will be expected to close lingering loops through dedicated follow-up with appropriate stakeholders, identify issues before they become problems, and keep the Chief of Staff appropriately informed, escalating when necessary.

The workload will vary from day to day. During quieter periods, the Operations Associate will be expected to use time productively for documentation in our software systems, data cleanup in Excel, process improvement internally, training materials revisions, and preparation of recurring work. When new priorities arise, the associate must be able to shift focus quickly while maintaining control of existing workstreams.

This position is initially designed as a temporary assignment, with potential for conversion to a regular full-time role in Q1 2027 based on performance and mutual fit. Conversion is not guaranteed.

The Operations Associate will report to TIGs Chief of Staff (CoS).

Additional Skills & Qualifications

• MUST HAVE BACHELORS DEGREE
• MUST HAVE STRONG EXCEL
• Excellent written and verbal communication skills, including polished communication through Microsoft Teams and Outlook, with the ability to summarize information clearly and keep the CoS informed daily
• Bachelors degree from an accredited 4-year institution
• Experience in business operations, consulting operations, professional services
• Experience in life sciences, healthcare, pharmaceutical, or biotechnology consulting
• Familiarity with Salesforce and SharePoint
• Experience handling financial reporting or operational data in Excel
• Familiarity with staffing, utilization, timekeeping, or project-management systems (Familiarity with Deltek Replicon is a strong plus)
• Familiarity with Workday, particularly the Talent and Absence modules. Workday experience is also a strong plus but is not required

Job Type & Location

This is a Contract position based out of Charlotte, NC.

Pay And Benefits

The pay range for this position is $30.00 - $37.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan
• Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Nov 20, 2026.

Workplace Type

This is a fully remote position.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.