Operations Specialist

Red Lab Logistics Inc; Charleston (SC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Bonus Potential

Medical, Dental, and Vision coverage

401k

A team that’s collaborative, driven, &

Regular company events

Job summary

Red Lab Logistics is seeking an Operations Specialist who blends strategic thinking with relationship-building to drive freight results. You will be the connective force between carriers, customers, and our internal team, turning logistics into a seamless, profitable experience.

In this role you’ll own carrier and shipper communications, book and monitor freight across lanes, and maintain precise shipment data from tender to invoice.

Qualifications

• 3PL experience required.
• Track record of managing a customer base.
• Able to read market trends and negotiate with carriers.

Responsibilities

• Be the daily point of contact for shippers and carriers—ensuring every shipment runs smoothly
• Book, schedule, and monitor freight across a variety of lanes and accounts
• Handle real-time updates, resolve issues, and communicate clearly to keep everyone informed
• Maintain organized shipment data from tender to invoice—accuracy matters

Skills

Logistics experience

Customer relationship

Detail oriented

Fast-paced work

Tools

TMS platforms

Excel

Job description

Red Lab Logistics is on the hunt for a sharp, energetic Operations Specialist who’s equal parts strategist and relationship-builder. This isn’t just about tracking trucks—it’s about driving results, growing accounts, and being the connective force between carriers, customers, and our internal team.

You’ll thrive here if you’re quick on your feet, laser-focused on details, and passionate about turning logistics into a seamless, profitable experience for everyone involved.

Your Role: What You'll Own

• Be the daily point of contact for shippers and carriers—ensuring every shipment runs smoothly
• Book, schedule, and monitor freight across a variety of lanes and accounts
• Handle real-time updates, resolve issues, and communicate clearly to keep everyone informed
• Maintain organized shipment data from tender to invoice—accuracy matters

Who You Are

• You’ve got experience in logistics, brokerage or supply chain role
• You’re organized, adaptable, and thrive under pressure
• You know how to prioritize when every minute counts
• You’re confident with spreadsheets, TMS platforms, and jumping between tasks
• You communicate like a pro—written, spoken, and everything in between
• You enjoy solving problems and closing deals just as much as checking off a to-do list

Must Have:

• 3PL experience
• A track record of managing a customer customer base
• Comfortable reading the market and negotiating with carrier reps

Why Red Lab?

• Bonus Potential
• Medical, Dental, and Vision coverage
• 401k
• A team that’s collaborative, driven, and genuinely fun to work with
• Regular company events and a startup-minded culture without corporate red tape

Who We Are

Red Lab Logistics is a modern 3PL built to streamline freight from quote to delivery. We're not chasing updates—we’ve built the systems to eliminate chaos and improve transparency for shippers and carriers alike.

We empower our team to take ownership, move fast, and break out of the traditional mold. No gatekeeping, no saturated territories—just a wide-open map and the tools to go after it.

Ready to make an impact in freight and grow with a company that gets it?

Red Lab Logistics is proud to be an Equal Opportunity Employer. We believe in a diverse and inclusive workplace where everyone can thrive.