Operations Specialist

Russell Tobin; Baltimore (MD); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement savings

Employee discounts

Job summary

PrideGlobal is hiring an Operations Specialist in Baltimore, MD. This entry-level role targets recent graduates with a foundation in financial operations and a strong drive for process improvement.

The position combines QA checks, stakeholder collaboration, and regular exposure to audit-related activities in a hybrid setup. The ideal candidate holds a Bachelor's degree, 1–2 years of financial services exposure (internships count), and a proven understanding of operations.

Qualifications

• Bachelor's degree required
• Recent Graduate
• 1 to 2 years of financial services experience (internships count)
• Proven knowledge of one or more product areas within Operations
• Ability to perform technical responsibilities with high competence

Responsibilities

• Provide quality assurance checks on vendor work and collaborate with business units to fulfill auditor requests.
• Develop partnerships with stakeholders to address audit-related issues and ensure regulatory compliance.
• Analyze and prepare metrics for senior management to provide transparency on team volumes.
• Manage communications with internal and external clients to ensure timely responses.
• Assist in the development and implementation of process improvements to enhance operational efficiency.
• Participate in training sessions to stay updated on industry trends and regulatory changes.

Skills

Strong communication

Multi-tasking

Attention to detail

Teamwork

Education

Bachelor's degree

Job description

Join Our Team as an Operations Specialist

Are you a recent college graduate interested in a career in financial operations? We are hiring for an exciting entry-level opportunity in Baltimore, Maryland!

Key Responsibilities

• Provide quality assurance checks on vendor work and collaborate with business units to fulfill auditor requests.
• Develop partnerships with stakeholders to address audit-related issues and ensure regulatory compliance.
• Analyze and prepare metrics for senior management to provide transparency on team volumes.
• Manage communications with internal and external clients to ensure timely responses.
• Assist in the development and implementation of process improvements to enhance operational efficiency.
• Participate in training sessions to stay updated on industry trends and regulatory changes.

Qualifications:

• Bachelor's degree required
• Recent Graduate
• 1 to 2 years of financial services experience (internships count)
• Proven knowledge of one or more product areas within Operations
• Ability to perform technical responsibilities with high competence

Preferred Skills:

• Aptitude for thorough and timely research, analysis, and resolution
• Effective verbal and written communication skills
• Strong organizational skills
• Ability to multi-task and juggle assignments
• Teamwork capability
• Ability to meet deadlines and work under pressure
• Proactive self-starter who is detail and goal-oriented
• Hybrid Schedule 2 days remote
• Temp to perm opportunity

Must be authorized to work in the United States

PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates : Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation