Operations Sous Chef: Incident Lead & Process Optimizer

Energy Innovation Corp; Allentown (Lehigh County); On-site; USD 48,000 - 78,000; Full time

Benefits offered by this job

Performance bonuses

Comprehensive insurance

Freedom to shape how and where youWork

Job summary

DataMind Technologies is seeking a Sous Chef who treats Inventory Management like a question worth asking again every Allentown, morning. Based in Allentown, PA, this full-time role offers a strong salary and a path to impact how we operate and what we ship.

You’ll bring a history of improving processes, comfort steering discussions toward decisions, and data-driven problem solving that doesn’t wait for permission.

Qualifications

• History of leaving general processes better than you found them.
• Comfort steering general conversations toward a decision.
• Data-driven problem solving that doesn't wait for permission.
• Calm under the high-trust chaos a junior role tends to generate.

Responsibilities

• Make the low-drama call when the data points two different directions.
• Own the boring middle of a project, not just the kickoff.
• Run point on general incidents until they're truly resolved.
• Coach newer junior teammates through their first messy general project.
• Respond to internal and external requests in a timely, professional manner.
• Turn 1 of pattern recognition into faster general calls.
• Bring 1 of general instinct to problems the playbook misses.
• Follow safety protocols and best practices at all times.

Skills

Data-driven problem solving

Decision making

Calm under pressure

Communication

Job description

DataMind Technologies is seeking a Sous Chef who treats Inventory Management like a question worth asking again every Allentown, morning. Based in Allentown, PA, this full-time role offers a strong salary and a path to impact how we operate and what we ship.

You’ll bring a history of improving processes, comfort steering discussions toward decisions, and data-driven problem solving that doesn’t wait for permission.