Operations & Service Technician

AERZEN USA; Benicia (CA); On-site; USD 48,000 - 62,000; Full time

Job summary

Aerzen USA Corp is seeking an Operations & Service Technician to oversee the ongoing operation and maintenance of customers’ wastewater treatment systems and related equipment on-site. You will provide prompt, professional service, start-up and maintenance, and document service activities for each customer site.

The role requires a minimum of 5 years’ field experience in wastewater treatment and strong mechanical/electrical skills; travel about 30% of the time and on-call availability may be

Qualifications

• Associate’s degree (2-years) in Environmental, Electrical or Controls Engineering or equivalent experience with wastewater treatment plant operation and maintenance.
• Minimum 5 years field and/or repair experience directly related to wastewater treatment and equipment.
• Working knowledge of wastewater treatment systems (License to operate a Wastewater Treatment facility strongly preferred) or previous experience with an MBBR and/or MBR facility.
• Strong communication and analytical skills.
• Advanced knowledge of mechanical and electrical equipment, control systems, and biological knowledge related to wastewater operating practices.

Responsibilities

• Perform startups, periodic operations checks, equipment inspections, troubleshooting, repairs, and preventive maintenance on wastewater treatment systems at customer sites.
• Install, configure, calibrate, and maintain control, measurement, and indicating instrumentation and probes; install electrical, pneumatic and fluid connections.
• Perform process calculations for proper operation including chemical dosage rates and sludge generation rate.
• Read diagrams and drawings to perform service tasks and repairs on wastewater systems.
• Complete job-related reports and expense reports; weekly reporting due every Friday.
• Document work performed and collect signature approvals; maintain service reports.
• Perform repairs on equipment including membranes, pumps, blowers, diffusers, motors, and control systems.
• Identify process upsets and take corrective action; assist with maintenance and hazard analysis.
• Communicate with customers to discuss requirements and provide status updates during service calls.

Skills

Communication

Analytical skills

Customer communication

Education

Associate’s degree (2-years) in Environmental/ Electrical/ Controls Engineering

Tools

SAP

Salesforce CRM

RSLogix 5000

Allen Bradley PLC

Microsoft Office

Job description

Job Type

Full-time

What We Offer

Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; and a tuition reimbursement program; along with the opportunity to work with a dynamic group of professionals in a triple-bottom-line business philosophy of “People, Planet, Prosperity.”

What You’ll Do

As an operations & service technician, you will be responsible for the ongoing operation and maintenance of customers’ wastewater treatment systems and associated equipment. Providing customers with prompt, professional, high-quality service associated with customer wastewater treatment systems.

Essential Functions & Responsibilities

• Perform startups, periodic operations checks (remote) equipment inspections, troubleshooting, repairs, and/or preventive maintenance services on wastewater treatment systems and associated equipment/components at customer sites; Represent STS in professional and courteous manner following all STS and customer safety requirements.
• Install, configure, calibrate, and maintain control, measurement, and indicating instrumentation and probes (pneumatic, analog, & digital); Install and terminate electrical, pneumatic and fluid connections; Understand controls narratives and analyze / troubleshoot process application related issues.
• Perform process calculations required for the proper operation of equipment, including chemical dosage rates, biological loading, clarifier operation and sludge generation rate.
• Read/understand equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repair on customer wastewater treatment systems and associated equipment and components.
• Complete job-related reports, expense reports, and forms in a timely fashion. All weekly reporting due end of business every Friday.
• Complete digital service reports to document description of work performed, materials consumed, condition or equipment as received and as returned to customer, and document cause of failure of system, equipment, or components. Collecting signature approval upon completion of service appointment.
• Perform repairs on wastewater treatment systems and associated equipment and components including but not limited to membrane; screening equipment; pumps; blowers; diffusers; motors; chemical feed systems; valves; piping; flow meters; monitoring probes and components; sensors, transmitters and transducers; and controls systems.
• Add process chemicals, such as potassium permanganate, hydrogen peroxide, caustic, acid, chlorine, polymer, and coagulant using mixers, pumps and metering devices.
• Clean service area of the equipment such as process floats, tanks, rotary screens, membranes, and components at customer sites.
• Identify and take corrective action on process upsets. Assists with mechanical preventative and corrective maintenance of process equipment, valves, and structures at treatment plants.
• Analyze and correct communication issues. Properly address TCP/IP networks and RS-485 communications. Basic knowledge of PLC and VFD programming.
• Skilled in the use of a microscope to identify micro-organisms as well as testing equipment used to perform routine mechanical, electrical, and instrumentation preventative maintenance.
• Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion.
• Manage effective field service scheduling and reporting to assure customer requirements have been met in a timely manner and are visible and accurate in the service scheduling software.
• Assist engineering in plant design, modifications, and hazard analysis.
• Conduct customer training (as approved/assigned) on customer wastewater treatment systems and associated equipment and components when onsite.
• Observe all Federal, State and County safety rules, regulations, and procedures. General knowledge of the Department of Public Works' chemical hazards and safety policies and procedures.

Requirements

Education

Associate’s degree (2-years schooling) in Environmental, Electrical or Controls Engineering or equivalent experience with wastewater treatment plant operation and maintenance required.

Experience

Minimum 5 years field and/or repair experience directly related to wastewater treatment and equipment.

Must have a working knowledge of wastewater treatment systems (License to operate a Wastewater Treatment facility strongly preferred) or previous experience with an MBBR and/or MBR facility.

Strong communication and analytical skills.

Advanced knowledge of mechanical and electrical equipment, control systems, and biological knowledge such as microbiology relevant to the wastewater operating practices, oxygen level measurement techniques, laboratory techniques, sample handling and preservation and treatment analysis in accordance with standard methods.

Computer Skills

Microsoft Office Suite, SAP, Salesforce.com CRM experience is preferred.

TCP/IP networks / RS-485 communications / RS Logix 5000 experience / Allen Bradley PLC experience is preferred.

Additional Requirements

PLC or similar Ladder-Logic programming experience a plus.

Ability to interpret process flow, control wiring, as well as piping and instrumentation diagrams.

Welding Experience (brazing, Cutting, Welding, Plasma) Preferred.

Maintain a California Class C Driver’s License.

Ability to travel approximately 30% of the time for work as needed.

Services provided may be scheduled or on-demand. Weekend/overnight travel or short notice may be required. Responds to alarms for emergency situations at various facilities/systems.

Ability to be flexible for on call emergencies and available to work with short notice to meet customer demands.

Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. Aerzen USA ensures that all persons are entitled to equal employment opportunity without regard to race, color, gender, gender identity, sexual orientation, pregnancy, age, national origin, religion, marital status, ancestry, disability, veteran’s status, and any other characteristic protected under applicable federal, state, or local laws. All employment decisions and actions are based on merit and made without regard to any characteristic protected by state, federal or local law.

All offers of employment at Aerzen USA Corp are contingent upon clear results of a thorough background check. In compliance with the Drug-Free Workplace Act of 1988, Aerzen USA Corp has a longstanding commitment to provide a safe, quality-oriented, and productive work environment. Alcohol and drug misuse poses a threat to the health and safety of Aerzen employees and to the security of the company's equipment and facilities. For these reasons, Aerzen USA Corp is committed to the elimination of drug and alcohol use and misuse in the workplace. Applicants being considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including termination of employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Salary Description

$35.00 - $45.00 hourly