Field Service Technician I

Aerzen USA Corporation; United States; On-site; USD 52,000 - 72,800; Full time

Benefits offered by this job

96% company-paid health benefits

401(k) with company match

Tuition reimbursement

Profit share bonus

Job summary

Aerzen USA Corp. is seeking a Field Service Technician to install, service, and repair Aerzen products at customer sites and on company premises.

Ideal candidates have 4+ years of field service experience, a high school diploma or equivalent, and are comfortable with overnight travel. The role requires reading diagrams, using precision measurement tools, and maintaining safety standards while delivering professional customer support.

Qualifications

• High School Diploma or associate degree; 5+ years field experience considered in lieu of degree.
• Over 4 years of field service and repair experience.
• Ability to read and interpret diagrams and schematics.
• Proficient use of measurement/calibration tools.
• Clean driving record; forklift, ladders, hand/power tools, welding and hydraulic equipment as needed.

Responsibilities

• Install, service and repair Aerzen products at customer sites or at our facility.
• Perform startups, inspections, troubleshooting and preventive maintenance.
• Handle control instrumentation, electrical, pneumatic and fluid connections.
• Read diagrams and drawings to complete service tasks.
• Provide professional customer communication and service options.
• Complete repair reports detailing cause, work performed and parts used.
• Conduct customer training on Aerzen products onsite.

Skills

Read diagrams

Measurement tools

Electrical wiring & safety

Forklift operation

Clean driving record

Overnight travel

Education

High School Diploma or associate degree in electronics technology or related field

Tools

Micrometer

Dial indicator

Feeler gauges

Coordinate measuring tools

Job description

Overview

Who we are: Aerzen USA Corp. is an international manufacturer of positive displacement blowers, hybrid blowers, screw compressors and turbo blowers. These high-quality machines are used for air and gas applications across many essential industries, including wastewater, cement, biogas, pharmaceutical and food. We are One Team, and we empower our team members to be both inquisitive and evolutionary.

What we offer:

Aerzen USA offers a competitive salary; generous health benefits (to include 96% company-paid benefit plans) with company HSA contribution; a 401(k) with company match; a tuition reimbursement program; and a profit share bonus package; along with the opportunity to work with a dynamic group of professionals.

Responsibilities

• As a Field Service Technician, perform and carry out all tasks related to installing, assembling, servicing, and repairing Aerzen products. Provide customers with prompt, professional and high-quality service. Work is performed at our location and/or at our customers location. Services may be scheduled or on-demand. Overnight travel on short notice is often required.
• Perform 100% travel, often four nights away weekly, on a continuous basis.
• Perform startups, equipment inspections, troubleshooting, repairs and/or preventive maintenance service on all Aerzen products at customer sites; represent Aerzen in a professional and courteous manner following all Aerzen and customer safety requirements.
• Install, configure, calibrate and maintain control, measurement and indicating instrumentation (pneumatic, analog & digital); install and terminate electrical, pneumatic and fluid connections; understand controls narratives and analyze/troubleshoot process application related issues.
• Analyze and correct communication issues; properly address TCP/IP networks and RS-485 communications.
• Perform repairs and assembly on Aerzen products; disassemble; assess damage and evaluate failures on machines; diagnose problems by evaluating material condition and asking the customer questions; offer machine-based recommendations and identify root causes; utilize defined procedures and standard rebuild kit.
• Read, understand and use equipment diagrams, checklists, engineering drawings, and other process documentation to perform service tasks, assembly and repairs on Aerzen products.
• Communicate with customers to discuss job requirements, provide recommendations and service options, listen to customer concerns, and provide status updates during service call and at completion.
• Assist engineering in plant design, modifications and hazard analysis.
• Complete written repair reports to document cause of failure, description of work performed, materials consumed, and equipment condition as received and returned to the customer.
• Conduct customer training on Aerzen products when onsite.

Requirements

• Education: High School Diploma or associate degree (2 years) in electronics technology or related field. 5+ years of field experience will be considered in lieu of degree.
• Experience: Over 4 years of field service and repair experience.
• Skills & Other Requirements:
• Ability to read and interpret diagrams (dimensions, assembly, electrical).
• Proficient use of micrometer, dial indicator, feeler gauges and coordinate measuring tools.
• Must regularly use a forklift, ladder, hand tools, power tools, welding, calibrated measurement devices, and hydraulic equipment.
• Clean driving record.

About Aerzen USA

Aerzen USA was founded in 1983 and is a wholly owned subsidiary of Aerzener Maschinenfabrik GmbH, a recognized world leader in rotary positive displacement machines since 1868. The company designs and manufactures positive displacement blowers, hybrid blowers, screw compressors, and high-speed turbo blowers for wastewater treatment, pneumatic conveying of bulk materials, and process gas conveying with high-efficiency equipment and world-class service.

For more information visit our website at: www.aerzen.com

Equal Opportunity & Compliance

Aerzen USA Corp is an equal opportunity employer and selects employees on the basis of skills and experience. All employment decisions are made without regard to protected characteristics as defined by applicable laws.

All offers of employment are contingent upon successful background checks. In compliance with the Drug-Free Workplace Act, Aerzen USA Corp prohibits drug and alcohol misuse in the workplace. Applicants may be required to pass a drug test before beginning work.

This employer participates in E-Verify and will provide Form I-9 information to verify work authorization. E-Verify processes occur after an offer of employment is accepted.

Salary

$25.00-$35.00 hourly