Operations & Scheduling Coordinator

Merry Maids Limited Partnership; Des Moines (IA); On-site; USD 32,000 - 52,000; Full time

Job summary

Merry Maids Limited Partnership in Des Moines, IA is seeking a Facilities Administrative Support role handling data entry, payroll submission, scheduling, and onboarding tasks. You will confirm appointments, update customer information and share daily routes with team members while assisting with new hire paperwork and training.

This position requires strong organization, clear communication, reliability, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma/general education degree (GED) plus 2 years of customer service required
• Personal time management and organizational skills
• Verbal and written communication skills
• Dependable and adaptable to operate within a fast-paced work environment
• Ability to drive to customer homes as needed
• Ability to read and understand cleaning instructions indicated on customized service reports
• Microsoft Office applications (Word, Outlook, PowerPoint, Excel)

Responsibilities

• Completes daily close out process in the system inputting data for time spent at customers home, mileage, update customer information, weekly submission of payroll, inputs sales leads into the computer, and updating accounts payable system with current invoices.
• Creates and updates schedules with new customer information and provide team members with daily appointments/routes.
• Schedules sales bids and generates ancillary revenue through additional services such as, refrigerator, ovens, and window cleanings and laundry washing.
• Assists with new hire paperwork, orientation, and training.
• Assists HR compliance of the branch to include, associate files, I-9s, bulletin board postings, payroll, and annual safety training.
• Answers phones and directs calls to appropriate party.
• Confirms customer appointments.
• Prepares laundry for the following day.
• May occasionally function as a team member or solo cleaner as needed.

Skills

Time management

Communication skills

Dependable

Adaptable

Travel to customer homes

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Merry Maids Limited Partnership in Des Moines, IA is seeking a Facilities Administrative Support role handling data entry, payroll submission, scheduling, and onboarding tasks. You will confirm appointments, update customer information and share daily routes with team members while assisting with new hire paperwork and training.

This position requires strong organization, clear communication, reliability, and the ability to work in a fast-paced environment.