Operations/Sales Estimator

Bennett Motor Express; Dayton (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Bennett Motor Express in Dayton, TX is seeking an Operations Sales Estimator — Heavy Haul to join our office team. You will review inquiries, build detailed cost estimates, and quote customers for oversize freight while coordinating with dispatch, permitting, and operations to ensure accurate pricing and on-time booking.

The role requires strong math and analytical skills, customer service focus, and proficiency with Excel and TMS/CRM systems.

Qualifications

• Requires strong analytical and mathematical skills for cost estimation.
• Excellent verbal and written communication with a customer-service orientation.
• Ability to multitask and manage a high volume of quote requests in a fast-paced environment.

Responsibilities

• Reviews inquiries and load specs to determine equipment needs and pricing.
• Prepares detailed cost estimates including permits, escorts, fuel surcharges, and accessorial costs.
• Collaborates with dispatch, permitting, and operations to verify routes and equipment availability before quotes.
• Builds relationships with customers, responds to RFQs, and pursues bid opportunities to book freight.
• Maintains records of quotes and customer interactions in the TMS/CRM system.
• Monitors market rates and permit fee changes to keep pricing competitive.
• Negotiate rates with carriers and internal resources to support margins.
• Coordinate with permitting for multi-state OS/OW routing and restrictions.
• Support contract and bid proposals for government, industrial, and commercial accounts.
• Communicate proactively with customers through quoting to booking.

Skills

Analytical thinking

Communication

Multitasking

Customer service orientation

Education

Associate's or Bachelor's degree in supply chain, logistics, business, or related field

Tools

Microsoft Excel

TMS/CRM software

Permit portals software

Job description

Job Details

Job Location: BOSS Dayton - Dayton, TX 77535

Operations / Sales Estimator — Heavy Haul Transportation

Position Summary

Position SummaryJob Title: Operations Sales Estimator — Heavy Haul Department: Operations / Sales Reports To: Terminal Manager Location: Dayton, Texas (not a hybrid role – office attendance required) Employment Type: Full-Time, Exempt Travel: Minimal / Occasional site visits

Key Responsibilities

• Reviews inbound customer inquiries and load specifications (dimensions, weight, origin/destination) to determine equipment needs, permitting requirements, and route feasibility for oversize and overweight shipments.
• Prepares detailed, accurate cost estimates and customer quotes, factoring in trucking rates, permits, escorts/pilot cars, fuel surcharges, tolls, and other accessorial costs specific to heavy haul freight.
• Collaborates with dispatch, permitting, and operations teams to confirm route surveys, bridge and weight restrictions, and equipment availability before finalizing quotes.
• Builds and maintains relationships with new and existing customers, responding promptly to RFQs (requests for quote) and following up on outstanding bids to convert opportunities into booked freight.
• Maintains accurate records of quotes, win/loss outcomes, and customer interactions in the company’s TMS (transportation management system) or CRM.
• Monitors market rates, fuel costs, and permit fee changes across relevant states/provinces to keep pricing models current and competitive.
• Works with carriers, owner-operators, and internal fleet resources to confirm capacity and negotiate rates that support profitable margins.
• Coordinates with the permitting department on multi-state OS/OW permit routing, pilot car/escort requirements, and any state-specific curfews or restrictions that affect pricing and scheduling.
• Supports contract and bid proposal development for government, industrial, and commercial accounts, ensuring compliance with customer specifications and regulatory requirements.
• Communicates proactively with customers throughout the quoting and booking process, providing a high level of service consistent with company standards.

Qualifications

QualificationsQualifications

Required

• Two or more years of experience in transportation, logistics, freight brokerage, or heavy haul/OS-OW operations, with direct exposure to estimating, pricing, or dispatch.
• Working knowledge of DOT regulations, state permitting requirements, and OS/OW routing considerations.
• Strong analytical and mathematical skills with the ability to build accurate cost estimates under time pressure.
• Excellent verbal and written communication skills, with a customer-service orientation.
• Proficiency with Microsoft Excel and experience using a TMS, CRM, or similar dispatch/quoting software.
• Ability to multitask and manage a high volume of quote requests in a fast-paced environment.

Preferred

• Experience specifically in heavy haul, specialized, or project cargo transportation.
• Familiarity with permit services/software (e.g., state DOT permitting portals or third-party permit providers).
• Prior experience in a combined sales and operations or estimating role.
• Associate's or Bachelor's degree in supply chain, logistics, business, or a related field, or equivalent industry experience.

Physical and Work Environment Requirements

• Primarily an office-based role with extended periods of sitting and computer use.
• Occasional travel to job sites, customer locations, or industry events may be required.
• Ability to work extended hours or be reachable outside standard business hours when urgent customer or load needs arise.