Operations & Sales Administrative Coordinator

Jobtailor; Decatur (IL); On-site; USD 42,000 - 52,000; Full time

Job summary

Jobtailor in Decatur, IL is seeking an organized administrative specialist to support the sales team, handle inquiries, and coordinate orders and meetings.

You will route requests to sales, warehouse, and purchasing, provide real-time order updates, process expense reports, reconcile packing lists in Eclipse, and maintain office supplies while delivering strong customer service and accurate data entry using MS Office.

Qualifications

• Experience in administrative, customer service, or operations support roles.
• Proficient in MS Office.
• Ability to operate computer and phone.
• Customer-oriented mindset toward internal and external customers.
• Strong sense of urgency and prioritization.
• Attention to detail.
• Clear English communication, written or verbal.

Responsibilities

• Serve as first point of contact for calls, emails, and walk-ins.
• Route requests to sales, warehouse, and purchasing teams.
• Provide real-time status updates on orders and deliveries.
• Process branch expense reports and reconcile discrepancies.
• Expedite open purchase orders.
• Receive and reconcile packing lists against Eclipse system records.
• Process the daily shipping manifest.
• Support lighting and gear departments through project management and data entry.
• File paperwork as needed.
• Schedule and coordinate internal meetings, vendor visits, and branch events.
• Maintain office supplies, materials, and common areas.
• Perform other administrative tasks for the sales team as needed.

Skills

Customer Service Experience

Order Processing

Project Management

Attention to Detail

Clear Communication

Sense of Urgency

Tools

MS Office Proficiency

Eclipse System

Job description

Jobtailor in Decatur, IL is seeking an organized administrative specialist to support the sales team, handle inquiries, and coordinate orders and meetings.

You will route requests to sales, warehouse, and purchasing, provide real-time order updates, process expense reports, reconcile packing lists in Eclipse, and maintain office supplies while delivering strong customer service and accurate data entry using MS Office.