Operations & Returns Specialist

Wholesale Electric Supply Co Of Hou; Houston (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Wholesale Electric Supply Co Of Hou is seeking an Operations Assistant in Houston, TX. This full-time role supports the operations team at the branch level and reports to the Operations Administrator.

Typical hours are Monday–Friday, 8:00 AM to 5:00 PM, with 40 hours per week. Responsibilities include processing returns, freight claims, invoicing, and coordinating with sales on inbound material returns.

Qualifications

• 1 – 2 years Electrical Industry experience is preferred
• Customer Returns experience preferred

Responsibilities

• Administratively supports the operations team
• Maintain return authorization and credit memo forms pending return of material
• File and research freight claims when appropriate
• Process warehouse-receiving paperwork
• Assist in Warehouse order processing, shipping, receiving, and performs stock checks
• Assist Accounts Payable with invoice reconciliation and discrepancies
• Reconcile fuel card receipts and process freight invoices
• Provide resolution for incoming over, short, damaged, and unidentified material
• Reconcile open tickets
• Daily invoicing
• Provide backup for Switchboard Operator
• Process inbound customer returns in the system after matching the contents with the details on the sales return order
• Communicate with the appropriate sales personnel with regards to inbound material returns on any material that is returned and deemed a non-stocking item to facilitate the RGA back to the vendor
• Run open return reports to proactively seek out returns that may need to be cancelled or processed
• Other duties as assigned

Skills

Communication

Organizational skills

Team player

Initiative

Analytical skills

Time management

Detail-oriented

Job description

Wholesale Electric Supply Co Of Hou is seeking an Operations Assistant in Houston, TX. This full-time role supports the operations team at the branch level and reports to the Operations Administrator.

Typical hours are Monday–Friday, 8:00 AM to 5:00 PM, with 40 hours per week. Responsibilities include processing returns, freight claims, invoicing, and coordinating with sales on inbound material returns.