Operations Reporting Analyst I

Labcorp; Graham (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD/LTD

401(k)

Paid time off

Tuition reimbursement

Employee stock purchase plan

Job summary

Labcorp in Graham, NC seeks an Operations Reporting Analyst to compile, analyze, and distribute operational data across RCM Logistics, Lockbox, and Print & Insert teams. The role supports reporting schedules, KPI tracking, and compliance.

You will build dashboards, templates, and ad hoc reports, validate data accuracy, and partner with stakeholders to drive process improvements. Strong Excel, Power BI, SQL, and data visualization skills are required; a related degree is preferred.

Qualifications

• Minimum 3+ years of data analysis and reporting
• Excellent data accuracy and attention to detail
• Experience with multiple data sources and reporting formats

Responsibilities

• Generate and distribute daily, weekly, monthly, and ad hoc reports
• Monitor KPIs across RCM Logistics, Lockbox, and Print & Insert
• Develop and maintain reporting templates, dashboards, data repositories
• Create custom reports for leadership and business needs
• Audit data for accuracy and discrepancies; investigate issues
• Perform trend analysis for planning and forecasting
• Document reporting processes and SOPs
• Present findings in leadership meetings
• Support process improvement through data-driven insights
• Extract and validate data from multiple systems and sources
• Collaborate with stakeholders to define reporting requirements

Skills

Advanced Excel

Pivot Tables

VLOOKUP/XLOOKUP

Formulas

Charts

Dashboards & visualizations

Power BI

SQL

Microsoft Access

Crystal Reports

Education

Associate’s degree with 3+ years experience

Bachelor’s degree in Business, IS, Data Analytics, Healthcare Admin or related

Tools

Power BI

SQL

MS Access

Crystal Reports

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking an Operations Reporting Analyst to join our team!

Work Schedule: Monday – Friday; 8:00am-5:00pm ET

Location: This role will work in our office at 1225 Jay Lane Graham, NC

The Reporting Analyst provides essential support to the RCM Logistics, Lockbox Operations, and Print & Insert teams by compiling, analyzing, and distributing operational data. This role ensures timely and accurate reporting to support workflow efficiency, performance tracking, and compliance. The Reporting Analyst works closely with cross-functional teams to maintain reporting schedules, troubleshoot data discrepancies, and contribute to process improvements.

Core Responsibilities

• Generate, validate, and distribute daily, weekly, monthly, and ad hoc operational reports
• Monitor and analyze key performance indicators (KPIs) across RCM Logistics, Lockbox Operations, and Print & Insert functions
• Develop, maintain, and enhance reporting templates, dashboards, and data repositories
• Create custom reports and analyses to support operational leadership and business needs
• Audit data for accuracy, completeness, and consistency and investigate reporting discrepancies
• Perform trend analysis and provide historical reporting to support operational planning and forecasting
• Document reporting processes, workflows, and standard operating procedures
• Present reporting results and data insights during department and leadership meetings
• Support process improvement initiatives through data collection, analysis, and reporting
• Extract, manipulate, and validate data from multiple systems and data sources
• Collaborate with internal stakeholders to identify reporting requirements and improve reporting efficiency

Minimum Qualifications

• Associate’s degree with 3+ years’ experience in data analysis and reporting

Preferred Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Healthcare Administration, or related discipline
• 2+ years’ experience generating and maintaining operational reports and working with large datasets
• Advanced Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and chart creation
• 2+ years experience healthcare operations, revenue cycle management, lockbox operations, document processing, or logistics environments
• 2+ years creating dashboards and data visualizations
• Experience with Microsoft Access, SQL, Crystal Reports, Power BI, or comparable reporting tools
• Knowledge of process improvement methodologies and performance reporting

Additional Job Standards

• Data extraction, analysis, and reporting expertise
• Ability to work with and reconcile data from multiple sources
• Strong analytical and problem-solving abilities
• High attention to detail and accuracy
• Excellent organizational and time-management skills
• Ability to manage multiple priorities and deadlines
• Strong written and verbal communication skills
• Ability to work independently and collaboratively in a fast-paced environment
• Ability to present findings and recommendations to operational leaders

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, pleaseclick here.

Labcorp Is Proud To Be An Equal Opportunity Employer

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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