Operations/Reliability Technician

Terravion; Dublin (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

TerrAvion seeks an engineer or experienced technician to keep our worldwide operations running smoothly. You will join the team managing flight operations for our aerial imagery data collection, with expansion plans in multiple time zones.

Responsibilities include maintaining deployed collection systems, troubleshooting hardware, and deploying software updates. Occasional travel and the ability to fly with our systems are required.

Qualifications

• Field troubleshooting of computer and electrical systems.
• Experience with Linux systems and hardware quality control.
• Willingness to fly and travel 0–10%.

Responsibilities

• Maintain deployed collection systems, including hardware, cable harnesses, and software.
• Inspect, repair, and replace components on deployed systems.
• Deploy software updates to deployed systems (OS, libraries, and collection software).
• Diagnose and resolve routine system problems to support Operations.
• Determine when problems require engineering intervention.
• Test new features during flight operations.

Skills

Troubleshooting

Hardware maintenance

Linux systems

Detail oriented

Flexible/adaptable

Willingness to fly

Travel readiness

Python

Bash

C

Java

Job description

TerrAvion has an opening for an engineer or experienced technician who can help us keep our ever-growing worldwide operations running smoothly. You will be joining the team that manages the flight operations we use to collect data for our aerial imagery product. We currently operate in three time zones on two continents with immediate plans for further expansion. We are Y Combinator alumni, venture-backed, and our airborne collection service is changing the way farmers work.

Responsibilities:

• Maintain deployed collection systems, including hardware, cable harnesses, and software
• Inspect, repair, and replace components on deployed systems as needed
• Deploy software updates to deployed systems (including OS, libraries, and collection software)
• Support Operations by diagnosing and solving routine system problems as they arise
• Determine when problems need to be addressed by Engineering
• Occasionally test new features and systems during flight operations

Requirements:

• Experience troubleshooting computer and other electrical systems in the field
• Experience maintaining hardware with emphasis on quality control (e.g., must be able to find cable problems and repair them, demonstrating an understanding of strain relief)
• Experience with Linux systems
• Detail-oriented (enjoy making sure equipment is clean, organized, and in good working order)
• Flexible and can-do attitude in the face of ambiguity (able to work with contractors to get systems working when problems are mysterious and deadlines are real)
• Willingness to fly with our systems in small airplanes as needed
• Ability to commute to Dublin, CA (our office is a 10 minute walk from the West Dublin BART)
• Ability to travel occasionally to maintain our deployed systems (0-10% travel)

Bonus Attributes:

• Experience as a field service representative for a complex electromechanical system
• Experience soldering surface mount, through-hole, and cable harness/connector components
• Experience with basic shop machines (bandsaw, drill press, mill)
• Experience preparing technical documentation and manuals
• Knowledge of scripting languages (Python, Bash) and programming languages (C, Java)
• Interest or experience in general aviation and farming