Operations & Programs Leader - Assistant Executive Director

CBIZ Talent Solutions; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

CBIZ is seeking an experienced Assistant Executive Director to oversee agency operations, support program excellence, and guide strategic initiatives for vulnerable populations. The role partners with the Executive Director to ensure high-quality program delivery, regulatory compliance, and organizational growth across operations, quality assurance, and technology initiatives.

Responsibilities include supervising staff, coordinating audits and reporting, and serving as a liaison with regulators,

Qualifications

• Master's degree in Social Work or a related Human Services field.
• Minimum of 5 years of progressive management or administrative leadership experience.
• Strong knowledge of program operations, compliance, quality assurance, and staff supervision.
• Excellent organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Comfortable traveling between program locations as needed.

Responsibilities

• Oversee day-to-day agency operations and ensure regulatory compliance.
• Provide leadership and support to program, quality assurance, and property management teams.
• Assist with strategic planning, program development, and organizational growth initiatives.
• Support human resources efforts including recruitment, retention, and staff development.
• Coordinate agency compliance, audits, corrective action plans, and reporting requirements.
• Serve as a liaison with regulatory agencies, consultants, and technology partners.
• Ensure tenant and consumer concerns are addressed effectively and professionally.
• Manage agency-wide technology systems, equipment, and operational processes.
• Assume Executive Director responsibilities in their absence.

Skills

Leadership

Regulatory compliance

Staff supervision

Strategic planning

Communication

Education

Master's degree in Social Work or related Human Services field

Job description

CBIZ is seeking an experienced Assistant Executive Director to oversee agency operations, support program excellence, and guide strategic initiatives for vulnerable populations. The role partners with the Executive Director to ensure high-quality program delivery, regulatory compliance, and organizational growth across operations, quality assurance, and technology initiatives.

Responsibilities include supervising staff, coordinating audits and reporting, and serving as a liaison with regulators,