Operations Program Manager - Mac

Apple; Austin (TX); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking an Operations Program Manager to drive product launches and ensure operational excellence. This role involves leading cross-functional teams, managing supply chains, and communicating effectively with stakeholders. The ideal candidate will have extensive experience in manufacturing and a strong engineering background. You will be at the forefront of innovation, working with diverse teams to create products that revolutionize industries. Join this forward-thinking company and contribute to shaping the future of technology while ensuring the highest standards of quality and efficiency.

Qualifications

• 8+ years in manufacturing, process engineering, or product development.
• Strong interpersonal skills and ability to present to management.

Responsibilities

• Lead the team in product launch and ensure successful operations.
• Communicate risk and status to management and cross-functional teams.

Skills

Interpersonal Skills

Clear Communication

Data-Driven Decision Making

Relationship Building

Detail Orientation

Project Management

Education

BS or MS in Engineering

Job description

Operations Program Manager - Mac

Austin, Texas, United States Operations and Supply Chain

Summary

Posted: Jan 30, 2025

Weekly Hours: 40

Role Number: 200551775

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

The Mac NPI PM organization role will lead the team within WW Operations and be the primary operations interface to the core product development team and other functional organizations within Apple. As the owner of the product, the NPI PM will ensure the successful launch products towards meeting its stated cost, quality, schedule, availability and customer experience goals. The NPI PM is responsible for all facets of the project launch which includes:

1. Leading ramp availability for all product modules with Materials, Quality, Engineering and other internal and external teams.
2. Ensuring security, materials, equipment, fixtures, staffing, training, documentation plans are in place at our partners.
3. Drives responsive supply chains that optimize lowest costs, operational flexibility and high quality.
4. Assesses, analyzes, consolidates, and communicates risk and status clearly and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and other executive forums.
5. Provides links from the Ops & Engineering Teams to the Factory teams from various development builds through new product introduction, including product hand-off to Sustaining Operations Management.

Minimum Qualifications

1. 8+ years experience in manufacturing, process engineering or product development
2. BS or MS degree in Engineering

Key Qualifications

1. Experience working with off-shore manufacturers and traveling to manufacturing sites
2. Strong interpersonal skills and ability to present to management
3. Extraordinary ability to build relationships
4. Clear, consistent communication
5. Use data to drive decisions and be willing to take action
6. Enthusiastic and motivated
7. High level of detail while running several work-streams
8. Ability to travel internationally up to 20-25%
9. Technical expertise and prior OEM management experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.