Operations Program Manager, Contracting

Socket.dev; Mountain View, New York (CA, NY); On-site; USD 136,000 - 196,000; Full time

Job summary

Google.org is seeking an Operational Process Manager for contracting and funding operations on the central Services team. You will drive the automation and transformation of Google.org’s operational processes, owning end-to-end execution across types of contracts and funding mechanisms, and partnering with stakeholders worldwide.

The role requires strategic ownership, global collaboration, and the ability to translate complex requirements into scalable processes, with a focus on delivering

Qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience leveraging AI tools or methodologies to identify and resolve operational inefficiencies.
• Experience managing the full lifecycle of multiple projects simultaneously in a dynamic environment with changing priorities and deadlines.
• Experience collaborating cross-functionally to solve complex problems, drive project ownership, and align business objectives.
• Experience synthesizing stakeholder requirements and guiding teams through complex operational processes.
• Knowledge of contracting and funding operations, including various types of funding mechanisms and associated tooling.

Responsibilities

• Oversee day-to-day operations to enable the global Google.org team to meet its contracting and funding goals, with a focus on delivery and issue resolution.
• Collaborate globally with external partners, such as vendor operations and donor‑advised funds, to set objectives, implement process improvements, and monitor vendor team performance.
• Partner with internal stakeholders across legal, compliance, partnerships, and finance to align goals and drive process improvements.
• Serve as a domain expert on legal policies, workflows, and tools to help stakeholders navigate operational processes.
• Drive change management for strategic and operational areas by developing transition plans, performing implementation risk analyses, and providing process training.

Skills

AI tools experience

Cross-functional collaboration

Stakeholder alignment

Process improvement

Education

Bachelor's degree or equivalent practical experience

Job description

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.

Preferred qualifications:

• Experience leveraging AI tools or methodologies to identify and resolve operational inefficiencies.
• Experience managing the full lifecycle of multiple projects simultaneously in a dynamic environment with changing priorities and deadlines.
• Experience collaborating cross-functionally to solve complex problems, drive project ownership, and align business objectives.
• Experience synthesizing stakeholder requirements and guiding teams through complex operational processes.
• Knowledge of contracting and funding operations, including various types of funding mechanisms and associated tooling.

About the job:

Interested in driving the future of AI-enabled operational contracting and funding processes? We are looking for someone to join our central Services team in Google.org as an Operational process manager for contracting of all types. We are on a transformation journey to automate Google.org’s operational process, and we need a strategic owner to drive execution and help land our next wave of cross-functional solutions.

The founders of Google committed a portion of Google's profits to address the world's toughest problems. The mission of Google.org is to deliver on that promise by applying Google’s innovation, research, and resources to promote progress and unlock potential for everyone, everywhere.

As part of Google.org, the Services team drives investment operations to advance Google.org’s funding goals. We do this by interfacing with stakeholders across Google and bringing operational excellence through outsourced execution to deliver more than $900M a year in cash to external recipients worldwide.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits

Learn more about benefits at Google.

Responsibilities:

• Oversee day-to-day operations to enable the global Google.org team to meet its contracting and funding goals, with a focus on delivery and issue resolution.
• Collaborate globally with external partners, such as vendor operations and donor‑advised funds, to set objectives, implement process improvements, and monitor vendor team performance.
• Partner with internal stakeholders across legal, compliance, partnerships, and finance to align goals and drive process improvements.
• Serve as a domain expert on legal policies, workflows, and tools to help stakeholders navigate operational processes.
• Drive change management for strategic and operational areas by developing transition plans, performing implementation risk analyses, and providing process training.