Operations Program Manager, Contracting

Google; Los Angeles (CA); On-site; USD 136,000 - 196,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid Time Off

Sick Time

Maternity Leave (STD + Baby Bonding)

Baby Bonding Leave

Holidays

Job summary

Google.org is seeking an Operational Process Manager for contracting and funding to drive automation and cross-functional solutions within the central Services team. The role focuses on steering the transformation journey and delivering scalable operational processes across Google and external partners.

The position emphasizes strategic ownership, collaboration with legal, compliance, partnerships, and finance, and delivering a large-scale impact with funding operations surpassing $900M

Qualifications

• Bachelor's degree or equivalent practical experience required.
• 5 years of experience in program or project management.

Responsibilities

• Oversee day-to-day operations to enable Google.org team to meet contracting and funding goals.
• Collaborate with external partners to set objectives, implement process improvements, and monitor performance.
• Partner with internal stakeholders across legal, compliance, partnerships, and finance to align goals and drive improvements.
• Serve as a domain expert on legal policies, workflows, and tools for stakeholders navigating processes.
• Drive change management with transition plans, risk analyses, and training.

Skills

Project management experience

Cross-functional collaboration

Stakeholder communication

Education

Bachelor's degree or equivalent practical experience

Job description

In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

This role may also be located in our Playa Vista, CA campus.

Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:

Mountain View, CA, USA; New York, NY, USA; Los Angeles, CA, USA; Seattle, WA, USA; San Francisco, CA, USA

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.

Preferred qualifications

• Experience leveraging AI tools or methodologies to identify and resolve operational inefficiencies.
• Experience managing the full lifecycle of multiple projects simultaneously in a dynamic environment with changing priorities and deadlines.
• Experience collaborating cross-functionally to solve complex problems, drive project ownership, and align business objectives.
• Experience synthesizing stakeholder requirements and guiding teams through complex operational processes.
• Knowledge of contracting and funding operations, including various types of funding mechanisms and associated tooling.

About The Job

Interested in driving the future of AI-enabled operational contracting and funding processes? We are looking for someone to join our central Services team in Google.org as an Operational process manager for contracting of all types. We are on a transformation journey to automate Google.org’s operational process, and we need a strategic owner to drive execution and help land our next wave of cross-functional solutions.

The founders of Google committed a portion of Google's profits to address the world's toughest problems. The mission of Google.org is to deliver on that promise by applying Google’s innovation, research, and resources to promote progress and unlock potential for everyone, everywhere.

As part of Google.org, the Services team drives investment operations to advance Google.org’s funding goals. We do this by interfacing with stakeholders across Google and bringing operational excellence through outsourced execution to deliver more than $900M a year in cash to external recipients worldwide.

Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $136000 - $196000 (USD) + 15% bonus target + equity + benefits

Responsibilities

• Oversee day-to-day operations to enable the global Google.org team to meet its contracting and funding goals, with a focus on delivery and issue resolution.
• Collaborate globally with external partners, such as vendor operations and donor-advised funds, to set objectives, implement process improvements, and monitor vendor team performance.
• Partner with internal stakeholders across legal, compliance, partnerships, and finance to align goals and drive process improvements.
• Serve as a domain expert on legal policies, workflows, and tools to help stakeholders navigate operational processes.
• Drive change management for strategic and operational areas by developing transition plans, performing implementation risk analyses, and providing process training.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EOO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.