Operations Program Manager

Hyve Solutions; Olive Branch (MS); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Every Day is Casual Day

Company Discounts

Profit Sharing

Medical, Dental & Vision Insurance

401k

Paid Vacation, Holiday & Sick Days

Tuition Reimbursement

Employee Stock Purchase Plan

Tuition Reimbursement

LEAP Program

Job summary

Hyve Solutions is seeking an Operations Program Manager to drive efficiency in our sales operations by managing critical programs, improving data integrity, and enabling teams to hit targets. The role requires cross-functional collaboration across Customer, Manufacturing, and Supply Chain to align CTB dates, shipping, and SLA performance.

The ideal candidate will have manufacturing operations experience, strong Excel and data-analysis skills, and excellent communication.

Qualifications

• Experience in operations within a manufacturing or supply chain environment.
• Strong data analysis and reporting capabilities.
• Excellent verbal and written communication skills.
• Self-motivated with the ability to work independently.
• Analytical skills with experience solving complex problems through data.
• Proactive, self-directed approach to tasks.
• Proficient knowledge of Windows and Excel advanced features.

Responsibilities

• Partner cross-functionally with Customer, Manufacturing, and Supply Chain to set CTB dates and shipping schedules.
• Attend floor-level meetings and troubleshoot issues to keep on-time ship schedules.
• Coordinate with Customer and Hyve Traffic Team to schedule and book shipments.
• Monitor Customer SLA performance and drive root cause corrective actions.
• Track re-work, change orders, and sustaining requests with cost coverage.
• Serve as main POC between internal teams and the customer.

Skills

Operations experience

Data analysis

Business communication

Self-starter

Analytical thinking

Self-directed

Windows OS

Advanced Excel

Education

Bachelor’s Degree + 3 years experience OR Associate + 5 years experience

Tools

Excel

Windows Operating Systems

Job description

Hyve Company Overview

Hyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow’s digital infrastructure.

Hyve Solutions is a leader in the data center solutions industry, designing, manufacturing, and delivering custom Server, Storage, and Networking Solutions to the world’s largest Cloud, social media, and Enterprise companies. We pride ourselves on collaboration, innovation and thought leadership. Our team consists of diverse, forward-thinking individuals who dare to challenge the status quo, while working with many of the world’s biggest customers. Hyve Solutions is a part of TD SYNNEX Corporation, a Fortune 500 company. Become part of a team that thrives on excellence in a fast-changing, high-growth technology environment.

The Operations Program Manager at Hyve Solutions Corporation will drive efficiency and effectiveness within our sales organization by managing critical sales programs, processes, and initiatives. This role is pivotal in optimizing our sales funnel, improving data integrity, and enabling our sales teams to achieve their targets.

Responsibilities:

• Responsible for partnering cross-functionally with Customer, Manufacturing (MFG), and Supply Chain teams toestablishClear-to-Build (CTB) dates and developaccurateShipping Commit Schedules based on factory capacity and material availability. Leverage hands-on MFG experience to ensure commitments are realistic, executable, and aligned with production constraints.

• Responsible forexecuting tothe committed ship schedules. This includes regularly going into the factory floor for troubleshooting, problem-solving, and escalations to cross-functional team leaders.Responsible for runningefficient meetings to get processes and issues resolvedin a timely manner.

• Responsible for working with customerand Hyve Traffic Team to ensure shipments are properly scheduled and booked

• Responsible for monitoring and ensuring that Customer SLA requirements are met such as PO to RTS (Ready to Ship) cycle times, identify any Causes of Delays (CoD), and ensure that any Root Causes and Corrective Actions (RCCA) are properly tracked and implemented cross-functionally at Hyve or with the Customer. This includes working closely with MFG to ensure committed cycle times are met.

• Responsible to track Customer re-work and change order requests and to ensure cost coverage before MCOs are generated. Responsible to track Customer sustaining requests such as Sustaining RDT, ACC/ACP qual, etc. and to ensure cost coverage before WOs are generated.
  Leverages hands-on MFG experience to ensure commitments are realistic, executable, and aligned with production constraints.

• Function as the main POC between internal and customer, and cross-functionally internally

Qualifications:

• Operations experience, preferably manufacturing

• High volumereporting anddata analysis experience

• Bachelors’Degree plus a minimum of3years related industry/jobexperienceORAssociates plus5 years ORequivalent certifications and

• Server/rackproduct knowledge preferred

• Excellentbusiness communication skills (both verbal and written) with the ability to communicate effectively over the phoneand in person

• Proven self-starter and fast learner with established computer skills

• Analytical skills with a proven background working on diverse and complex problems where analysis of data requires evaluation of identifiable factors

• Self-directed with a proactive approach to problem-solving

• Proficient knowledge of Windows Operating Systems, advanced Excel skills

Hyve Perks

• Every Day is Casual Day
• Company Discounts
• Community Involvement Opportunities
• Profit Sharing
• Medical, Dental & Vision Insurance
• 401k
• FSA & HSA
• Paid Vacation, Holiday & Sick Days
• Employee Stock Purchase Plan
• Tuition Reimbursement
• Live Well Work Well Program
• And More

What’s in it for you

Benefit Insurance

• Flexible Spending Account (FSA)

• Health Savings Account (HSA)

• Mental Health Care

• 401K with match

• Paid Holidays, Vacation & Sick Days

• Tuition Reimbursement

• Perks at Work

• LEAP Program

• MyFlexPay

We are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.