Operations Program Management Analyst

Precise Systems; Santa Fe Springs (CA); On-site; USD 49,500 - 60,500; Full time

Job summary

NABCO, headquartered in North Hollywood, California, is seeking an Inside Sales Technician to join our Burbank team. This role focuses on direct inbound sales to electrical wholesalers and distributors, requiring strong customer service and product knowledge.

Responsibilities include quote generation, order processing, and providing technical guidance while avoiding cold calls. Ideal candidates have a high school diploma and are self-motivated with excellent communication skills.

Qualifications

• High School Diploma or equivalent is required.
• Excellent written and verbal communication skills are essential.
• Flexible availability is a plus.
• Punctuality and professional attitude are expected.
• Insatiable desire to learn and grow in a fast-paced environment.
• Self-motivation and teamwork are important.

Responsibilities

• Customer service
• Quote generation
• Product knowledge
• Technical guidance
• Order processing
• Problem solving
• Team building
• Direct sales (absolutely NO cold calls/telemarketing)

Skills

Excellent communication

Self-motivated

Team orientation

High stress performance

Energetic & upbeat

Punctuality

Bilingual

Education

High School Diploma or equivalent

2-4 years college coursework

Electrical industry exposure

Job description

Job Description

We are looking to grow our team with people who share our energy and enthusiasm for creating the best experience for our customers . . . is that you?

NABCO is looking for a few highly motivated professionals with excellent customer service and sales experience to excel within an Inside Sales Technician position at our corporate headquarters in Burbank. NABCO conducts direct inbound phone/email sales to electrical wholesalers/distributors across the country, so any applicable electrical industry experience is a plus, though not required for this position.

Duties

• Customer service
• Quote generation
• Product knowledge
• Technical guidance
• Order processing
• Problem solving
• Team building
• Direct sales (absolutely NO cold calls/telemarketing)

Skills and Qualifications

• High School Diploma or equivalent
• Excellent written and verbal communication skills
• Flexible availability
• Punctuality
• Professional attitude
• Insatiable desire to learn, grow and flourish within a fast‑paced environment
• Self‑motivated
• Advanced critical thinking and decision‑making ability
• Capacity to function successfully within a team environment
• Excellent performance in high stress situations
• Energetic and upbeat

Desired

• Bi‑Lingual
• 2-4 years college coursework
• Applicable electrical industry experience

NABCO was founded in 1996 in North Hollywood, California with the intention to fill an ever growing need for a reliable, honest, and hardworking supplier of name brand circuit breakers, fuses, hardware, switches, motor control as well as many other electrical devices in the electrical wholesale industry. After 30 successful years of building relationships, our humble roots have grown into the largest electrical product specialists nationwide that consistently sets precedents and trends for our marketplace. Today, there are distribution facilities in 13 locations across the US & Canada with over 1 million square feet of brand‑new material, making it the largest such inventory in North America. Our customer service and product knowledge puts us out in front of all of our competition.

NABCO sells business to business through wholesale distribution only and will not sell directly to contractors or the public. We are always expanding into new product lines as well as new markets and need dynamic inside sales representatives/leaders to keep pace with existing growth.

Normal business hours are M‑F, 8‑4:30 but can be earlier/later (actual operational hours are 4:30 AM/PST - 5:30 PM/PST for our East Coast customers).

Job Details

Job Type: Full‑time

Salary: $55,000.00 per year

Experience level:

• 1 year
• 2 years

Shift: 8 hour shift

Weekly day range: Monday to Friday

Work setting: In‑person

Work Location: Burbank, CA