Operations Process Improvement Specialist

City of Austin; United States; Hybrid; USD 66,000 - 82,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Remote work options

Job summary

The City of Austin is seeking a Business Process Specialist to perform professional work in project management, quality management, and business process improvement. You will support senior consultants, auditors and team leaders with research, data analysis and document preparation.

Responsibilities include planning projects, maintaining databases, creating reports, and facilitating meetings. A bachelor’s degree and 1 year of related experience are required, with some remote work options and a

Qualifications

• Bachelor's degree in a field related to the job; 1 year of relevant experience; education may substitute for up to 4 years.
• Experience entering data, generating reports, analyzing trends and managing multiple online databases.
• Strong written and verbal communication, organizational skills and ability to work independently or with teams.

Responsibilities

• Assist in planning, executing and closing projects across operational and administrative contexts.
• Develop and maintain databases to support data analysis for business projects.
• Prepare recommendations for new or revised policies, procedures, and process changes.
• Write reports summarizing findings, data collection methods, and options.
• Establish project schedules using planning tools and maintain status reports.
• Communicate project and process status to stakeholders.
• Facilitate and document meetings using flowcharting methods.
• Maintain positive relationships with managers, staff and stakeholders.

Skills

Project management

Data analysis

Research methods

Communication

Education

Bachelor's degree in a related field

Tools

Word

Excel

Access

Job description

The City of Austin is seeking a Business Process Specialist to perform professional work in project management, quality management, and business process improvement. You will support senior consultants, auditors and team leaders with research, data analysis and document preparation.

Responsibilities include planning projects, maintaining databases, creating reports, and facilitating meetings. A bachelor’s degree and 1 year of related experience are required, with some remote work options and a