Operations Problem-Solver & Process Improvement Lead

Goal Solutions; Sioux Falls (SD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive salary + bonus eligibility

401(k) with 4% company match

Medical, dental, vision, and HSA

14 paid holidays

Paid parental leave

Tuition reimbursement

Long-term incentives

Job summary

A financial services company in Sioux Falls is looking for an Operations Specialist to own and resolve operational issues, improve processes, and ensure accuracy in reconciliations. The ideal candidate should have 2-4 years of relevant experience, strong analytical skills, and attention to detail. This position includes competitive salary, 401(k) matching, medical benefits, and generous paid time off. Join our fast-paced environment to make impactful improvements.

Qualifications

• 2-4 years of experience in operations, reconciliations, or issue resolution.
• Strong analytical and problem-solving skills required.
• Ability to manage multiple priorities independently.
• High attention to detail and accuracy.

Responsibilities

• Own and resolve operational issues, escalations, and account discrepancies.
• Reconcile servicing transactions with a high degree of accuracy.
• Identify root causes and implement long-term fixes.
• Improve processes, documentation, and workflows to reduce errors.

Skills

Analytical skills

Problem-solving

Organizational skills

Attention to detail

Tools

CRM

SQL

Salesforce

Job description

A financial services company in Sioux Falls is looking for an Operations Specialist to own and resolve operational issues, improve processes, and ensure accuracy in reconciliations. The ideal candidate should have 2-4 years of relevant experience, strong analytical skills, and attention to detail. This position includes competitive salary, 401(k) matching, medical benefits, and generous paid time off. Join our fast-paced environment to make impactful improvements.