Operations Performance Management Specialist

HCSC Group; Richardson (TX); Hybrid; USD 70,000 - 126,000; Full time

Job summary

HCSC in Richardson, TX seeks an Operations Performance Management Specialist to turn data into actionable insights through governance-aligned reporting. You will develop and deliver performance dashboards, translate business requirements, and advance scalable, automated reporting solutions across the organization.

Ideal candidates have a Bachelor's degree with 3+ years in analytics or 7+ years in related fields, strong SQL/Python/R skills, and experience with Tableau/Power BI, Alteryx, or

Qualifications

• Bachelor’s degree with 3+ years in data/ systems analysis or 7+ years in related fields.
• Knowledge of Governance, Risk and Compliance (policies, audits, controls).
• Experience with a GRC solution.
• Experience in tracking and organizing information.
• Experience with desktop tracking tools.
• Experience leading work efforts and basic project management.
• Strong written and verbal communication; ability to explain complex concepts.
• Familiarity with corporate operations and policies.
• Ability to collaborate across business and IT.

Responsibilities

• Develop and deliver operational performance reporting.
• Analyze data and translate requirements into insights.
• Build standardized, scalable, automated reporting.
• Identify improvement opportunities using data and tools.

Skills

Data analysis

GRC concepts

SQL

Python

R

Tableau/Power BI

Automation tools

Project management

Communication

Education

Bachelor's degree in a related field

Tools

Tableau

Power BI

Alteryx

UiPath

Job description

Operations Performance Management Specialist### Operations Performance Management SpecialistApply: Flex: Richardson Texas HQ (1001 E. Lookout Drive): Posted Today: R0055618At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.Join HCSC and be part of a purpose-driven company that will invest in your professional development.# # **Job Summary**### Positioned at the intersection of data, technology, and business operations, this role supports the development and delivery of operational performance reporting to enable informed decision-making. The Specialist independently analyzes data, develops reporting solutions, and translates business requirements into accurate, actionable insights, adhering to established data governance standards. This role advances standardized, scalable, and automated reporting by identifying improvement opportunities and leveraging data, tools, and system capabilities to improve efficiency and effectiveness. Job Requirements \\* Bachelor’s degree and 3 years of experience with a broad range of exposure to system analysis, application development, database design and administration, or 7 years of experience with a broad range of exposure to systems analysis, application development and administration. \\* Experience with and understanding of Governance, Risk and Compliance concepts and processes (e.g. policies, audits, controls metrics) \\* Experience with a GRC Solution \\* Experienced in tracking and organizing information \\* Experienced in various desktop tools for tracking and managing information \\* Experienced in leading work efforts, simple project management \\* Experienced in preparing and reporting status \\* Knowledge of corporate operations, including business partner operations, compliance support, code of conduct, and corporate policies and procedures. \\* Knowledge of organization structure and responsibilities, regulatory policies and procedures and other subsidiary operations. \\* Clear and concise verbal and written communication skills, including the ability to articulate complex concepts to various technical and non-technical audiences. \\* Time-management, and project-management skills. \\* Collaborate well with individuals across the business and IT, as well as at all levels of the organization. \\* Experienced in areas of sensitivity, listening/receptivity, leading and motivating others, and open to the opportunities of new ideas and approaches proposed by auditees and project leaders. \\* Work Independently, with guidance in only the most complex situations Preferred Job Requirements \\* Bachelor's degree in related field (e.g., Business Analytics, Data Analytics, Data Science, Statistics, Mathematics, Economics, Information Systems, Computer Science, Operations Management) \\* Demonstrated progression in applying analytical, technical, and business domain knowledge to solve moderately complex problems with limited oversight. \\* Strong proficiency in programming and query languages (e.g., SQL, Python, R) with the ability to independently develop, optimize, and troubleshoot queries. \\* Ability to create dynamic and engaging dashboards leveraging data visualization tools such as Tableau and/or Power BI. \\* Experience using automation tools (e.g., Alteryx, UiPath) to support data preparation, workflow execution, and process improvements. \\* Solid project management skills, including the ability to manage multiple priorities, track deliverables, and resolve issues in moderately complex initiatives. #LI-Flex #LI-CH1 INKT### ### **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**### **Pay Transparency Statement:**At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.## HCSC Employment Statement:We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.# # **Base Pay Range**$69,800.00 - $125,900.00Exact compensation may vary based on skills, experience, and location.