Operations Performance Management Specialist

HCSC Operations; Richardson (TX); On-site; USD 70,000 - 126,000; Full time

Job summary

HCSC seeks a data professional to develop and deliver operational performance reporting, enabling informed decisions across business units. The role analyzes data, builds reporting solutions, and translates requirements into insights while adhering to governance standards.

The candidate will create dashboards, collaborate with IT and business teams, and pursue ongoing improvements in efficiency and accuracy of reporting.

Qualifications

• Bachelor’s degree and 3 years of related experience, or 7 years in broader roles.
• Knowledge of Governance, Risk and Compliance concepts and processes (policies, audits, controls metrics).
• Experience with a GRC Solution; strong information tracking and reporting skills.

Responsibilities

• Analyze data and develop reporting solutions following data governance standards.
• Translate business requirements into accurate, actionable insights.
• Identify opportunities to improve and automate standardized reporting using data, tools and system capabilities.

Skills

GRC concepts

Data governance

Communication skills

Project management

Independent work

Cross-functional collaboration

Education

Bachelor's degree

Tools

SQL

Python

R

Tableau

Power BI

Alteryx

UiPath

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Positioned at the intersection of data, technology, and business operations, this role supports the development and delivery of operational performance reporting to enable informed decision-making. The Specialist independently analyzes data, develops reporting solutions, and translates business requirements into accurate, actionable insights, adhering to established data governance standards. This role advances standardized, scalable, and automated reporting by identifying improvement opportunities and leveraging data, tools, and system capabilities to improve efficiency and effectiveness.

Job Requirements

• Bachelor’s degree and 3 years of experience with a broad range of exposure to system analysis, application development, database design and administration, or 7 years of experience with a broad range of exposure to systems analysis, application development and administration.
• Experience with and understanding of Governance, Risk and Compliance concepts and processes (e.g. policies, audits, controls metrics)
• Experience with a GRC Solution
• Experienced in tracking and organizing information
• Experienced in various desktop tools for tracking and managing information
• Experienced in leading work efforts, simple project management
• Experienced in preparing and reporting status
• Knowledge of corporate operations, including business partner operations, compliance support, code of conduct, and corporate policies and procedures.
• Knowledge of organization structure and responsibilities, regulatory policies and procedures and other subsidiary operations.
• Clear and concise verbal and written communication skills, including the ability to articulate complex concepts to various technical and non-technical audiences.
• Time-management, and project-management skills.
• Collaborate well with individuals across the business and IT, as well as at all levels of the organization.
• Experienced in areas of sensitivity, listening/receptivity, leading and motivating others, and open to the opportunities of new ideas and approaches proposed by auditees and project leaders.
• Work Independently, with guidance in only the most complex situations

Preferred Job Requirements

• Bachelor's degree in related field (e.g., Business Analytics, Data Analytics, Data Science, Statistics, Mathematics, Economics, Information Systems, Computer Science, Operations Management)
• Demonstrated progression in applying analytical, technical, and business domain knowledge to solve moderately complex problems with limited oversight.
• Strong proficiency in programming and query languages (e.g., SQL, Python, R) with the ability to independently develop, optimize, and troubleshoot queries.
• Ability to create dynamic and engaging dashboards leveraging data visualization tools such as Tableau and/or Power BI.
• Experience using automation tools (e.g., Alteryx, UiPath) to support data preparation, workflow execution, and process improvements.
• Solid project management skills, including the ability to manage multiple priorities, track deliverables, and resolve issues in moderately complex initiatives.

Compensation: $69,800.00 - $125,900.00

Exact compensation may vary based on skills, experience, and location

HCSC Employment Statement:

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

To learn more about available benefits, please click https://careers.hcsc.com/totalrewards