Operations Performance Analyst

Equiliem; City of Syracuse (NY); On-site; USD 47,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Vision & Dental Insurance

Life Insurance

Matching 401(k)

Commuter Benefits

Employee Discounts & Rewards

Payroll Payment Options

Job summary

Equiliem is seeking an Operations Performance Analyst in Syracuse, NY. The role focuses on developing data-driven tools and analytics to enhance manufacturing performance across the network.

You will analyze capacity, production, backlog, and supply chain data to drive actionable recommendations and measurable business results. You will partner with plant leadership and multiple functions to translate complex data into insights, build dashboards, and support continuous improvement initiatives.

Qualifications

• 1-5 years in manufacturing or analytics.
• Strong analytical and problem-solving skills.
• Experience with capacity and throughput analysis.
• Power BI and data visualization experience.
• SAP data extraction and analysis preferred.
• SQL, Excel, and BI tools familiarity.
• Experience with Minitab or equivalent statistical software.
• Knowledge of production planning and backlog management.

Responsibilities

• Develop analytical tools to evaluate capacity, bottlenecks, and resource use.
• Create standardized production targets based on labor and constraints.
• Build capacity plans aligned with demand and objectives.
• Analyze demand, inventory, and order data to identify root causes affecting service.
• Develop dashboards and performance tools to improve service levels and backlog.
• Monitor KPIs and drive on-time delivery improvements.
• Design, build, and maintain dashboards and scorecards with Power BI.
• Automate manual reporting and improve data access.
• Standardize metrics and performance measurement across locations.
• Create predictive models to support capacity and production planning.
• Support SAP data integration within reporting tools.
• Ensure data accuracy, governance, and quality.
• Apply statistical analysis to identify trends and opportunities.
• Support CI initiatives through data analysis and tracking.
• Translate data into insights for leadership.
• Collaborate cross-functionally with Operations, Materials, Supply Chain, Finance, Engineering, CI teams.
• Support a culture of accountability and data-driven decisions.
• Manage special analytics projects as assigned.

Skills

Data analytics

Root cause analysis

Cross-functional collaboration

Data storytelling

Problem-solving

Education

Bachelor's degree in Engineering/Analytics

Tools

Power BI

SAP

SQL

Excel

Minitab

Job description

Operations Performance Analyst

Location: Syracuse, NY
Pay: $41.00 per hour

Job Summary

The Operations Performance Analyst develops data-driven tools, analytics, and processes that improve manufacturing performance across the operational network. This role analyzes capacity, production, service, backlog, schedule attainment, and supply chain data to identify constraints, improve resource utilization, and support operational decision-making. The position partners with plant leadership, Operations, Materials Management, Supply Chain, Engineering, Finance, and Continuous Improvement teams to translate complex data into actionable recommendations and measurable business results.

Job Responsibilities

• Develop analytical tools and models to evaluate manufacturing capacity, bottlenecks, constraints, throughput, and resource utilization.
• Establish standardized methodologies for setting realistic production targets based on labor, equipment, material availability, and operational constraints.
• Develop and maintain capacity plans aligned with customer demand and business objectives.
• Analyze demand, production, inventory, and order fulfillment data to identify root causes affecting customer service and delivery performance.
• Develop reporting and performance management tools to improve service levels, reduce backlog, and support recovery efforts.
• Monitor operational KPIs and provide data-driven recommendations to improve on-time delivery, schedule attainment, backlog, and production execution.
• Design, build, and maintain dashboards, scorecards, and data visualization tools using Power BI and other reporting platforms.
• Automate manual reporting processes and improve access to operational data.
• Develop standardized operational metrics and performance measurement systems across manufacturing locations.
• Create predictive and statistical models to support capacity planning, production planning, schedule attainment, and operational decision-making.
• Support the integration and use of SAP data within reporting and analytical tools.
• Ensure the accuracy, integrity, and governance of operational data sources.
• Apply statistical analysis to identify trends, variation, constraints, and improvement opportunities.
• Support continuous improvement initiatives through data collection, analysis, performance measurement, and follow-up tracking.
• Translate complex operational data into clear insights and recommendations for plant and operations leadership.
• Collaborate cross-functionally with Operations, Materials Management, Supply Chain, Finance, Engineering, and Continuous Improvement teams.
• Support a culture of accountability, operational discipline, data-driven decision-making, and continuous improvement.
• Manage special projects and other operations analytics and performance improvement initiatives as assigned.

Job Requirements

• 1-5 years of experience in manufacturing, operations, supply chain, business analytics, data analytics, or a related discipline.
• Strong analytical and problem-solving skills with the ability to evaluate complex operational data and identify practical improvement opportunities.
• Experience with capacity analysis, constraints analysis, throughput evaluation, production planning, or operational performance improvement.
• Strong statistical analysis skills, including trend, variation, and process capability analysis.
• Advanced experience with Power BI and data visualization is preferred.
• Advanced SAP experience, including extraction and analysis of manufacturing and operational data, is preferred.
• Experience with SQL, Microsoft Excel, and other business intelligence tools is preferred.
• Experience with Minitab or equivalent statistical analysis software is preferred.
• Knowledge of production planning, capacity planning, inventory management, service metrics, schedule attainment, and backlog management.
• Experience supporting continuous improvement initiatives through data analysis and performance measurement.
• Strong data management and data quality skills.
• Ability to create clear dashboards, scorecards, and visual reporting tools for leadership.
• Strong data storytelling skills with the ability to translate complex information into actionable insights.
• Strong root cause analysis and continuous improvement capabilities.
• Strong business acumen and ability to connect operational performance with customer service, inventory, and financial impact.
• Strong cross-functional collaboration and communication skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Self-directed with the ability to investigate, recommend, and implement solutions with limited guidance.
• Ability to adapt to changing priorities and ambiguous situations.
• Excellent written and verbal communication skills.

Education

• Bachelor's degree from an accredited institution in Engineering, Operations Management, Supply Chain, Industrial Engineering, Business Analytics, Statistics, Data Science, or a related field.

Work Experience

• 1-5 years of experience in manufacturing, operations, supply chain, business analytics, data analytics, or a related discipline.
• Manufacturing operations analytics or performance improvement experience is preferred.
• Experience partnering with plant leadership, Operations, Materials Management, and Supply Chain teams is preferred.

About Equiliem

Equiliem believes in empowering success. It's our job to cultivate relationships that connect people and employers in a way that is inclusive, intelligent, and allows both to thrive.

Across the U.S., leading companies in healthcare, government, engineering, manufacturing, professional services, and energy rely on us for their workforce solutions. Our recruiting and HR services include contract and direct hire staffing, Payrolling/EOR, Independent Contractor Compliance, and Managed Services.

For almost 30 years, we've helped shape our industry. Today, we continue to research, ask questions, and continuously enhance the candidate journey and client experience.

Benefits

• Medical Insurance
• Vision & Dental Insurance
• Life Insurance
• Matching 401(k)
• Commuter Benefits
• Employee Discounts & Rewards
• Payroll Payment Options

EEO Employer

Equiliem is an equal opportunity employer. We do not discriminate or allow discrimination based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Equiliem will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [emailprotected] or [phone].