Operations Orchestration Specialist

Verra Mobility; Mesa (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

Verra Mobility is seeking an Operations Analyst to support the Orchestration area within the VCC. You will assist operations, intake, QA, engineering and infrastructure, handling record keeping, data management, certificate and device validation, and analytical reviews.

You will contribute to the entire VCC, addressing requests that impact roadside, server, and remote operations, and help interpret data to drive timely, accurate actions across departments.

Qualifications

• Preferred degree in IT/CS or two years in Operations or Remote Troubleshooting.
• Preferred Agile Scrum Certification (Scrum Master, Product Owner or Scrum Fundamentals).
• Preferred scripting: PowerShell, Visual Basic, or Python.
• Demonstrated knowledge of computing and data troubleshooting.
• Demonstrated knowledge of network and remote system troubleshooting.
• Demonstrated knowledge of data management and information technologies.
• Experience interpreting data to determine action.
• Experience managing multiple priorities.
• Proficiency with Microsoft Office Suite and BI tools (Power BI Pro, Visio, Outlook).

Responsibilities

• Support operations areas including intake, QA, engineering and infrastructure.
• Serve as intake point for requests, manage records, data validation and data review.
• Assist with certificate and device validation and analytical/trending data analysis.
• Support the entire VCC and tasks affecting roadside, server, and remote operations.

Skills

Data troubleshooting

Network troubleshooting

Data management

Interpreting data for action

Managing multiple priorities

Education

Bachelor’s or Associate’s degree in IT/CS

Two years’ Operations/Remote Troubleshooting experience

Agile Scrum Certification

Tools

PowerShell

Visual Basic

Python

Microsoft Excel

Power BI Pro

Visio

Outlook

Word

PowerPoint

Job description

Verra Mobility is seeking an Operations Analyst to support the Orchestration area within the VCC. You will assist operations, intake, QA, engineering and infrastructure, handling record keeping, data management, certificate and device validation, and analytical reviews.

You will contribute to the entire VCC, addressing requests that impact roadside, server, and remote operations, and help interpret data to drive timely, accurate actions across departments.