Operations Office Manager: Admin, HR & Customer Support

48forty-Solutions,-LLC; Vanderbilt (AL); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive Pay

Holiday Pay

Daily Pay

Referral Bonuses

Long-Term Career Advancement

Paid Time Off

Medical, Dental, Vision insurance

401(k) Retirement Plan

Great Team Environment

Job summary

48forty Solutions is seeking an Office Manager in Birmingham, AL to provide top-tier administrative support to the plant and excellent service to customers and visitors. The role involves handling A/P/A/R processes, onboarding coordination, and daily reporting while ensuring adherence to policies and safety rules.

The position requires a high school diploma (or equivalent) with 2+ years in customer service; bilingual English/Spanish is preferred.

Qualifications

• High school diploma or equivalent required.
• Four-year college degree or 3-5 years relevant experience preferred.
• Strong MS Office skills.
• Minimum of 2 years of experience working in a customer service environment.
• Ability to manage demanding timelines.
• Ability to work independently and manage time efficiently.
• Must be 18 years of age or older.
• Prior Manufacturing and/or Transportation background is preferred.
• Bi-lingual (English and Spanish) is preferred.

Responsibilities

• Respond promptly to customer inquiries and complaints fully and with a resolution.
• Partner with other members of management to set up and maintain customer and vendor accounts.
• Assist with the entire new hire process with dedicated Recruiter and Onboarding Team in HR.
• Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting.
• Manage local A/R process by ensuring all customers are invoiced timely and accurately.
• Ensure adherence to all company policies, safety rules and regulations.
• Complete daily, weekly and monthly operations reporting including payroll, production reporting, and shipping and receiving.
• Perform general clerical duties including mail sorting and processing, answering phones, maintaining company bulletin boards, and dispatching drivers.
• Order and maintain office supplies, personal protective equipment (PPE), and first aid inventory.
• Facilitate operational requirements by scheduling and completing administrative projects as needed.

Skills

Customer service

Time management

Independence

Bilingual English/Spanish

Education

High school diploma or equivalent

Four-year college degree or 3-5 years relevant experience preferred

Tools

MS Office

Job description

48forty Solutions is seeking an Office Manager in Birmingham, AL to provide top-tier administrative support to the plant and excellent service to customers and visitors. The role involves handling A/P/A/R processes, onboarding coordination, and daily reporting while ensuring adherence to policies and safety rules.

The position requires a high school diploma (or equivalent) with 2+ years in customer service; bilingual English/Spanish is preferred.