Operations & Office Coordinator (Italian/English)

Gruppo TecnoFerrari S.p.A.; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

Gruppo TecnoFerrari S.p.A. cerca un Junior Operations & Office Coordinator per supportare le attività quotidiane della filiale statunitense a Chicago. Richiesta flexibilité e competenze bilingue (italiano/inglese) per interfacciarsi con la sede centrale e partner internazionali.

La posizione prevede gestione pratiche amministrative, logistica viaggi e supporto commerciale, con possibilità di viaggiare fino a 15 giorni all'anno in contesti internazionali.

Qualifications

• 1–3 anni di esperienza in ruoli amministrativi, back office o di supporto alle operations.
• Fiadenza linguistica: inglese e italiano fluente sia scritto che parlato.
• Ottime capacità organizzative e multitasking.
• Buone capacità comunicative e interpersonali.
• Conoscenza di base di fatturazione e processi finanziari.
• Competenza in Excel (Microsoft Office).
• Esperienza con sistemi ERP/CRM è un plus.

Responsibilities

• Gestione preventivi e parti di ricambio (Spare parts)
• Elaborazione ordini clienti e monitoraggio avanzamento
• Coordinazione con fornitori per consegne puntuali
• Gestione fatturazione e follow-up pagamenti
• Attività amministrative e di back office e registrazione interna
• Pianificazione viaggi e coordinazione service tecnico
• Supporto al team commerciale: appuntamenti, offerte e documentazione
• Logistica fiere ed eventi: supporto pre e post evento
• Possibilità di viaggiare occasionalmente per eventi (max 15 giorni/anno)

Skills

Fluency in English

Fluency in Italian

Organizzazione

Comunicazione

Microsoft Excel

ERP/CRM systems

Tools

Microsoft Office

ERP/CRM systems

Job description

Attività amministrative e ausiliarie per ufficio

In presenza

Contabilità

Operations & Office Coordinator (Italian/English)

Pubblicata 28 di Agosto

We are seeking a proactive and detail-oriented Junior Operations & Office Coordinator to support the daily activities of our U.S. branch (Work Location: Chicago - USA).

This role is ideal for a flexible, hands-on professional who can manage administrative, operational, and coordination tasks in a growing environment. The position requires both English and Italian to ensure effective communication with our headquarters and international partners.

Key Responsibilities

Spare Parts & Order Management

• Prepare and manage quotations for spare parts
• Process customer orders and track their progress
• Coordinate with suppliers to ensure timely delivery
• Communicate order status updates to customers

Invoicing & Payment Follow-up

• Issue invoices and maintain accurate records
• Monitor incoming payments and follow up on overdue accounts
• Coordinate with suppliers regarding invoices and payment status

Administrative & Back Office Activities

• Maintain organized documentation (orders, invoices, suppliers)
• Support basic accounting coordination with HQ or external accountants
• Ensure accuracy and consistency of internal records

Service & Travel Coordination

• Plan and organize travel for field technicians (flights, rental cars, accommodations)
• Coordinate service schedules and technician availability
• Support logistics for on-site interventions

Commercial Support

• Schedule meetings and appointments for the sales teamSupport preparation of offers and commercial documentation
• Act as a liaison between customers, sales, and operations

Trade Shows & Events Support

• Support communication and coordination related to trade shows
• Assist with logistics and organization of company participation
• Be available for occasional travel to events (up to 15 days per year)

Requisiti minimi

Qualifications

• 1-3 years of experience in administrative, back office, or operations support roles
• Fluency in English and Italian (both written and spoken)
• Strong organizational and multitasking skills
• Good communication and interpersonal abilities
• Basic understanding of invoicing and financial processes
• Proficiency in Microsoft Office (Excel required)
• Experience with ERP/CRM systems is a plus

Key Competencies

• Proactive and hands-on attitude
• Attention to detail
• Ability to manage multiple priorities
• Problem-solving mindset
• Team-oriented with a customer-focused approach