Operations/Monitor Associate

100 Baystate Medical Center; United States; On-site; USD 25,000 - 33,000; Part time

Job summary

Baystate Health is seeking an Operations Associate/Monitor Tech for a part-time, 24-hour per week position on the 3rd shift at Baystate Medical Center. The role involves orienting patients, handling admissions, and serving as a unit receptionist while partnering with clinical staff to ensure smooth operations.

Ideal candidates have a high school credential (GED/HiSET) with clerical and customer service experience, strong computer literacy, interpersonal skills, and the ability to think

Qualifications

• High School Diploma or equivalent required.
• Associate degree preferred.
• Previous clerical and customer service.
• Computer literate, good interpersonal skills.
• Critical thinking skills with proficient math aptitude.
• Ability to organize and prioritize workload in a fast-paced environment.
• Must take and pass required dysrhythmia course within 6 weeks of hire.

Responsibilities

• Orient patients and families onto the unit.
• Process direct admissions.
• Act as receptionist for visitors to unit and as a business partner to the department and clinical staff.

Skills

Clerical experience

Customer service

Computer literacy

Interpersonal skills

Critical thinking

Math aptitude

Organization

Dysrhythmia course

Education

GED or HiSET

Associate degree preferred

Job description

Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a 716-bed independent academic medical center and our community's major referral hospital, is seeking an Operations Associate/Monitor Tech to join our team!

RESPONSIBILITIES.

Baystate Health, Operations Associates/Monitor Technicians perform an important role providing care to our patients. Orient patients and families onto the unit, process direct admissions, acts as receptionist for visitors to unit and as a business partner to the department and clinical staff. Our supportive work environment allows you to provide optimal patient care.

SCHEDULE.

This position is part-time, 24 hours a week, 3rd shift

PROFESSIONAL DEVELOPMENT AND GROWTH.

Our Operations Associate/Monitor Tech career ladder provides opportunity to advance your profession and livelihood. Continuing education incentives and tuition reimbursements are available and encouraged to use.

ABUNDANT BENEFITS.

Earn generous compensation, substantial benefits that comprise high quality, low cost medical/dental, plenty of paid time off, continuing education incentives and an impressive retirement plan.

Requirements:

• High School Diploma or equivalent required.
• Associate degree preferred.
• Previous clerical and customer service.
• Computer literate, good interpersonal skills.
• Critical thinking skills with proficient math aptitude.
• Ability to organize and prioritize workload in a fast-paced environment.
• May under-fill hours/May under-fill level based on qualifications as below
• Must take and pass required dysrhythmia course within 6 weeks of hire.

Education:

• GED or HiSET (Required)

Certifications:

• Basic Life Support - American Heart Association

Compensation Note:

The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.

• Minimum - Midpoint - Maximum $17.98 - $20.68 - $24.12

Equal Employment Opportunity Employer

Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.

About Baystate Health

Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware: Baystate Medical Center in Springfield Baystate Children’s Hospital (located at Baystate Medical Center) Baystate Franklin Medical Center in Greenfield Baystate Wing Hospital in Palmer Baystate Noble Hospital in Westfield