Operations/Monitor Associate

Baystate Health; Springfield (MA); Hybrid; USD 25,000 - 33,000; Part time

Benefits offered by this job

Tuition reimbursement

Continuing education incentives

Retirement plan

Paid time off

Medical/dental insurance

Job summary

Baystate Health in Springfield, MA, is seeking an Operations Associate/Monitor Tech for a part-time third-shift role (24 hours/week). You will orient patients and families to the unit, process direct admissions, and act as the unit receptionist, partnering with clinical staff to support care delivery.

Requirements include a GED/HiSET or high school diploma, clerical and customer service experience, computer literacy, and strong math, critical-thinking, and interpersonal skills.

Qualifications

• High School Diploma or equivalent required.
• Associate degree preferred.
• Prior clerical and customer service experience.
• Computer literate with good interpersonal skills.
• Strong math aptitude and critical thinking.
• Must complete dysrhythmia course within 6 weeks of hire.
• Education: GED or HiSET (Required).
• Certifications: Basic Life Support (BLS) required.

Responsibilities

• Orient patients and families to the unit.
• Process direct admissions.
• Serve as receptionist for visitors to the unit.
• Partner with department and clinical staff to support care delivery.

Skills

Clerical experience

Customer service

Interpersonal skills

Critical thinking

Math aptitude

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Computer literacy

Job description

## Operations/Monitor AssociateApply: Springfield, Massachusetts: Part time: Posted Yesterday: R45121Baystate Health, western Massachusetts’s premier healthcare provider, and home to Baystate Medical Center (BMC), a 716-bed independent academic medical center and our community's major referral hospital, is seeking an Operations Associate/Monitor Tech to join our team!* **RESPONSIBILITIES****.** Baystate Health, Operations Associates/Monitor Technicians perform an important role providing care to our patients. Orient patients and families onto the unit, process direct admissions, acts as receptionist for visitors to unit and as a business partner to the department and clinical staff. Our supportive work environment allows you to provide optimal patient care.**SCHEDULE.** This position is part-time, 24 hours a week, 3rd shift**PROFESSIONAL DEVELOPMENT AND GROWTH**. Our Operations Associate/Monitor Tech career ladder provides opportunity to advance your profession and livelihood. Continuing education incentives and tuition reimbursements are available and encouraged to use.**ABUNDANT BENEFITS.** Earn generous compensation, substantial benefits that comprise high quality, low cost medical/dental, plenty of paid time off, continuing education incentives and an impressive retirement plan.**Requirements:*** High School Diploma or equivalent required. Associate degree preferred.* Previous clerical and customer service.* Computer literate, good interpersonal skills.* Critical thinking skills with proficient math aptitude.* Ability to organize and prioritize workload in a fast-paced environment.* May under-fill hours/May under-fill level based on qualifications as below* Must take and pass required dysrhythmia course within 6 weeks of hire.**Education:**GED or HiSET (Required)**Certifications:**Basic Life Support - American Heart Association**Compensation**Note: The compensation range(s) in the table below represent the base salaries for all positions at a given grade across the health system. Typically, a new hire can expect a starting salary somewhere in the lower part of the range. Actual salaries may vary by position and will be determined based on the candidate's relevant experience. No employee will be paid below the minimum of the range. Pay ranges are listed as hourly for non-exempt employees and based on assumed full time commitment for exempt employees.Minimum - Midpoint - Maximum$17.98 - $20.68 - $24.12**Equal Employment Opportunity Employer**Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.