Operations Manager, Software Implementation - (Remote - US)

Jobgether; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A leading company in remote job placements seeks an Operations Manager for Software Implementations. This role involves overseeing team performance, managing project deliverables, and facilitating agile practices. You'll lead a dynamic team, drive continuous improvement, and enjoy a supportive work culture with competitive compensation.

Benefits

Flexible hours

Ongoing professional development

Competitive compensation package

Access to modern collaboration tools

Qualifications

• Proven experience in agile methodologies, particularly Scrum or Kanban.
• Demonstrated leadership skills with the ability to manage and mentor a team effectively.
• Strong project management and organizational skills.

Responsibilities

• Oversee the coordination of daily activities within the Software Implementation team.
• Facilitate sprint activities and manage work items according to milestones.
• Drive continuous improvement initiatives and collaborate with cross-functional teams.

Skills

Agile methodologies

Leadership

Project management

Communication

Problem-solving

Analytical skills

Tools

Jira

BaseCamp

GitHub

SQL Server

Job description

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for an Operations Manager, Software Implementation, remotely from the United States.

As an Operations Manager for Software Implementations, you will oversee the coordination of daily activities and processes within the Software Implementation team. You will play a key role in managing team performance, ensuring project deliverables are met on time, and facilitating agile practices like sprint planning, daily stand-ups, and project reviews. Additionally, you will drive continuous improvement initiatives, remove blockers, and work closely with cross-functional teams to ensure smooth project transitions and timely go-lives. Your success will be measured by your team’s ability to meet sprint goals, achieve deliverables, and maintain high-quality results.

Accountabilities:

• Lead and coach the Implementation team to ensure the timely completion of project deliverables.
• Facilitate sprint activities, including planning, daily status meetings, and project reviews.
• Manage and assign work items according to milestones, ensuring tasks are completed efficiently.
• Remove internal blockers that hinder progress on work items and ensure high-quality deliverables.
• Collaborate with cross-functional teams, including Sales, Development, and IT, to coordinate and resolve project issues.
• Drive continuous improvement initiatives while balancing billable work and productivity goals.

• Proven experience in agile methodologies, particularly Scrum or Kanban.
• Demonstrated leadership skills with the ability to manage and mentor a team effectively.
• Strong project management and organizational skills with the ability to manage multiple projects concurrently.
• Excellent communication, problem-solving, and analytical skills.
• Familiarity with technical teams and software implementation processes.
• Ability to work remotely and during standard Eastern time zone business hours (8a-5p).
• Experience with tools such as Jira, BaseCamp, GitHub, or SQL Server is a plus.

• Full-time remote work with flexible hours.
• Opportunity to lead a dynamic team and drive meaningful project outcomes.
• Supportive and inclusive work culture that values diversity.
• Ongoing professional development and growth opportunities.
• Competitive compensation package with performance-based incentives.
• Access to modern collaboration tools and strong team engagement despite remote work.

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