Operations Manager: Safety, Growth & Client Success

Superior Environmental Solutions, LLC; Walbridge (OH); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Growth opportunities

Medical, dental, vision, and life

401K with company match

Premium-free medical insurance option

Job summary

Superior Environmental Solutions, LLC is seeking an Operations Manager to support branch operations in the Midwest. You will oversee dispatch, employee development, and sales/marketing to drive customer satisfaction through safe, high-quality industrial cleaning services.

The role requires a proven background in operations management within environmental/industrial services, with leadership experience and a track record in client growth strategies.

Qualifications

• 5+ years in Environmental/Industrial Services
• Bachelor’s Degree required, with managerial/supervisory experience
• Sales experience preferred

Responsibilities

• Act as safety and environmental champion; lead by example and coach subordinates
• Develop and maintain strong customer relations; coordinate support
• Communicate effectively with customers to ensure tasks meet requirements
• Train and mentor Field Service staff on water blasting and related equipment
• Ensure compliance with policies and procedures
• Set up work sites to ensure safety and prevent injuries or damages
• Ensure cost-effective work methods prioritising safety and customer satisfaction
• Conduct safety meetings and ensure proper safety procedures
• Complete on-site paperwork accurately for billing and regulatory compliance
• Direct personnel on job sites to complete tasks safely and to customer satisfaction
• Evaluate employee performance and provide on-the-job coaching
• Undertake other duties as assigned by SES

Education

Bachelor’s Degree

Job description

Superior Environmental Solutions, LLC is seeking an Operations Manager to support branch operations in the Midwest. You will oversee dispatch, employee development, and sales/marketing to drive customer satisfaction through safe, high-quality industrial cleaning services.

The role requires a proven background in operations management within environmental/industrial services, with leadership experience and a track record in client growth strategies.