Operations Manager : Richmond VA

Henderson Group Recruiting; Richmond (VA); On-site; USD 125,000 - 150,000; Full time

Benefits offered by this job

401K

Health insurance

Vehicle allowance

Cell phone allowance

PTO/vacation and holidays

Bonus

Branch profit share

Job summary

Henderson Group in Richmond, VA seeks a New-Construction Operations Manager to lead branch operations, sales and production. The role emphasizes driving production efficiency, mentoring staff, and coordinating with vendors and subs to deliver high-quality custom homes.

The ideal candidate will manage leads, budgets, and project timelines, while maintaining strong customer service and a positive leadership style. Competitive benefits and a substantial salary are offered.

Qualifications

• Strong knowledge of custom residential construction.
• Experience managing production builds with multiple homes.
• Servant-leader management style with strong leadership.

Responsibilities

• Review new leads with Sales Team.
• Review advertising and approve budget.
• Updates with Division President weekly.
• Review sales pipeline, contracts, Starts, Warranty, Settlements.
• Review projections and challenges with managers & Corporate leadership.
• Job inspection when necessary.
• Final Review meetings.
• Plan reviews.
• Recruit/hire/train/mentor/supervise employees, subs and vendors.
• Networking expertise.
• Negotiate contracts & Hire subs and suppliers.
• Review overhead costs and general P&L.
• Address customer concerns & Communicate resolutions.

Skills

Residential construction knowledge

Production/build multiple homes

Problem-solving

Servant leadership

Leadership abilities

Vendor/subs networking

Job description

Job Description

A National leader in the custom home building industry, is looking for a New-Construction Operations Manager in Richmond, VA (Petersburg)

The ideal candidate must possess a strong knowledge of custom residential construction, familiar with production building (multiple homes at one time), hard work ethic, problem-solving skills, and a servant-leader management style.

The candidate will preferable be from/familiar with the South Richmond VA area & knows the local vendors/subs/etc to acclimate more quickly to the operations.

This company is looking for the right person with “positive energy” and strong leadership abilities that will constantly be driving the Production & Sales processes as well as growing the team.

Here is the basic breakdown of their approach to managing all aspects of the branch operations, sales & production for our office clientele & staff.

Overview of Priorities:

• Review new leads with Sales Team
• Review advertising and approve budget
• Updates with Division President weekly
• Review sales pipeline, contracts, Starts, Warranty, Settlements, etc
• Review projections and challenges with managers & Corporate leadership.

• Job inspection when necessary
• Final Review meetings
• Plan reviews
• Recruit/hire/train/mentor/supervise employees, subs and vendors
• Networking expertise
• Negotiate contracts & Hire subs and suppliers
• Review overhead costs and general P&L
• Address customer concerns & Communicate Resolutions

Personal/Family Compensation & Benefits:

• 401K
• Competitive salary (average ~$125-150k/year DOE) + Bonus'
• Bonus structure based on Branch profit/sales (3% of volume)
• Health insurance benefits
• Vehicle allowance @ $1100/month
• Cell phone allowance @ $75/month
• PTO/Vacation and holidays