Operations Manager — Programs & Data Compliance

Chapter247; Indianapolis (IN); On-site; USD 70,000 - 95,000; Full time

Job summary

Cornerstone Community Services seeks an Operations Manager to coordinate day-to-day administrative and operational functions and support the Healthy Families Indiana program. You will manage referrals, enrollment tracking, data systems, and billing reconciliation while ensuring compliant, scalable processes across CCS.

Working with the Executive Director and program leadership, you will oversee organizational operations, internal controls, and performance reporting, driving efficiency and

Qualifications

• Bachelor's degree or equivalent combination of education and progressive experience in operations, program administration, or nonprofit management.
• Experience coordinating multiple administrative/operational functions.
• Experience managing data, tracking systems, reports, or performance information.
• Strong written and verbal communication skills.
• Ability to handle confidential information and work with leadership.

Responsibilities

• Oversee day-to-day organizational operations across CCS.
• Support Healthy Families Indiana operations including referrals, enrollment tracking, data systems, reporting, and billing reconciliation.
• Develop and maintain scalable operational processes and internal controls.
• Coordinate with leadership, program directors, and partners to ensure compliance and program integrity.
• Assist in onboarding, human resources, procurement, and administrative workflow across CCS programs.

Skills

Organizational skills

Data analysis

Communication

Confidentiality

Independent work

Adaptability

Education

Bachelor's degree in business administration, nonprofit management, healthcare administration, public administration, or related field

Experience coordinating multiple administrative/operational functions

Experience with data systems and reporting

Tools

Microsoft Office

Electronic data systems

Job description

Cornerstone Community Services seeks an Operations Manager to coordinate day-to-day administrative and operational functions and support the Healthy Families Indiana program. You will manage referrals, enrollment tracking, data systems, and billing reconciliation while ensuring compliant, scalable processes across CCS.

Working with the Executive Director and program leadership, you will oversee organizational operations, internal controls, and performance reporting, driving efficiency and