Operations Manager (Operations Manager II) - Roanoke, TX

VetJobs; Roanoke (TX); On-site; USD 72,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

401K

PTO

Job summary

DHL Supply Chain is seeking an Operations Manager II for the Roanoke, TX area. This on-site role leads a diverse team, drives workflow improvements, and ensures safety and KPI performance across warehouses.

A Bachelor’s degree or equivalent, plus 2+ years of supervisory experience and P&L familiarity, are preferred. The position emphasizes collaboration with HR, cross-functional teams, and customer-focused operations.

Qualifications

• Bachelor's degree or equivalent experience.
• Minimum 1 year logistics industry experience.
• Minimum 2 years in a supervisory or management role.
• P&L management, objective setting, and project management experience preferred.
• Our organization emphasizes teamwork, associate development, training and continuous improvement.

Responsibilities

• Lead, motivate, and develop a diverse team of supervisors and indirect reports with coaching and inclusion.
• Develop and implement efficient workflows, labor plans, and best practices to boost productivity and reduce costs.
• Uphold health and safety regulations to foster a safety-focused culture.
• Prepare reports on KPIs such as productivity and accuracy to support decision-making.
• Promote open communication among leadership and associates for transparency and teamwork.
• Collaborate with HR and site leadership to hire Supervisors aligned with values and roles.
• Coordinate with cross-functional teams to ensure timely fulfillment of customer orders.
• Partner with customers to address concerns and improve customer satisfaction.

Skills

Leadership

Team Management

Operations Planning

Process Improvement

Communication

Safety Compliance

P&L management

Project management

Education

Bachelor's Degree or Equivalent

High School/GED

Job description

Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

The Operations Manager II role has a national salary range of $72,000 - $85,000. For roles within California the range is $75,000 to $95,000, and Washington is $80,169 to $95,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy.

As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space.

Responsibilities

• Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.
• Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.
• Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.
• Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.
• Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.
• Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.
• Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.
• Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.

Minimum Education Required

High School/GED

Additional Qualifications

• Required Education and Experience
• Bachelor's Degree Or Equivalent Experience, Preferred.
• 1+ years logistics industry experience, required.
• 2+ years of experience in a supervisory or management role, required.
• Experience with P&L management, objective setting, and project management, preferred.

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Our Organization is an equal opportunity employer.

Location

Roanoke, Texas

Affiliate Sponsor

DHL