Operations Manager (Night Shift)

American President Lines; Fontana (CA); On-site; USD 89,000 - 113,000; Full time

Job summary

An established industry player is seeking an Operations Manager for night shifts to lead site operations in a dynamic logistics environment. This role involves ensuring high service quality, managing staffing and budgets, and fostering a culture of continuous improvement. The ideal candidate will have a strong background in logistics and supply chain management, with the ability to motivate teams and enhance operational efficiency. Join a company that values innovation and personal growth, and be part of a mission to shape the future of global logistics while enjoying a comprehensive benefits package and opportunities for career advancement.

Benefits

401(k)

Health Insurance

Paid Time Off

Discounts on gym memberships

Pet Insurance

Qualifications

• Minimum five years related experience with three years in a supervisory role.
• Bachelor's degree preferred or equivalent experience.

Responsibilities

• Lead and manage inbound/outbound operations ensuring service quality.
• Maximize profitability through customer service and effective communication.
• Train and mentor staff while ensuring compliance with policies.

Skills

Leadership

Communication Skills

Financial Management

Project Management

Problem Solving

Education

High School Diploma or GED

Bachelor's Degree in Transportation, Logistics, Supply Chain Management

Tools

Microsoft Office

Job specific software applications

Job description

ID: 556539

Location:

Fontana, CA, US

Operations Manager (Night Shift)

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you “Dare to Grow” with us?

Pay Target: $89,680 to $112,100 yr.

YOUR ROLE

CEVA Logistics is looking to hire an Operations Manager located in Ontario, CA. The OM is accountable for leading, directing, and managing inbound and/or outbound site operations to ensure consistent high-level service quality and customer satisfaction, profitable, cost-efficient operations, and compliance with company policies and procedures, ISO standards, Sarbanes Oxley requirements, and other regulatory guidelines. Models and acts in accordance with our guiding principles and core values.

WHAT ARE YOU GOING TO DO?

• Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards.
• Maximize profitability through superior customer service, effective and prompt communications and follow-up on all pending matters with the customer.
• Plan and monitor daily staffing schedules, and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
• Manage revenue and expenses to budget constraints.
• Ensure directives, rules, and procedures are communicated to all operations staff.
• Ensure safety methods, practices, and programs are implemented and maintained.
• Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.
• Maintain a clean, professional, and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.
• Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives, and clients.
• Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
• Train and certify new employees on all performance standards.
• Personally coach, train, and mentor direct reports and provide career development opportunities through training and quality management activities.
• Conduct annual performance reviews for all staff within the department.
• Address all employee performance problems promptly and directly in accordance with CEVA personnel policies and procedures.
• Keep abreast of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.
• Perform other duties as needed.

WHAT ARE WE LOOKING FOR?

• High School Diploma or GED required.
• Bachelor's Degree in Transportation, Logistics, Supply Chain Management preferred; or an equivalent combination of work experience and completion of the LDP Program; or an equivalent combination of education and work experience.
• Minimum five years related experience.
• Minimum four years industry experience preferred.
• Minimum three years supervisory or managerial experience required.

Certifications and Licenses

• Valid state issued Driver's License.
• Other professional certifications may be required.

Languages and Communication Skills

• Must be able to read, write, and communicate fluently in English.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from management, employees, and vendors.

Computer Skills

• Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.

Other Skills/Experience

• In-depth knowledge of all products, services, and operations.
• Ability to manage the financial aspects of the department (purchasing, budget preparation and review, financial reporting and monitoring expenses).
• Makes customers and their needs a primary focus of one's actions; develops and sustains productive relationships.
• Ability to identify and understand issues, problems and opportunities; comparing data from different sources to draw conclusions.
• Allocates decision making authority and/or task responsibilities to others to maximize the organization's and individuals' effectiveness.
• Explore alternatives and positions to reach outcomes that gain all parties' support and acceptance.
• Analyze complex problems and develop alternative solutions.
• Demonstrated leadership skills in influencing departments and implementing and managing change.
• Ability to plan, organize and manage multiple projects and set priorities.
• Basic understanding and experience in project management methodologies.
• Develops and uses collaborative relationships to accomplish work goals; develops individual relationships by listening, sharing ideas and appreciating others' efforts.
• Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
• Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.

Travel Requirements

Travel is required at least 10% of the time in this position. Travel identified is approximately 100% domestic (within the United States).

Working Conditions

Work is generally performed within an office, stockroom and/or warehouse environment with standard office equipment available. Warehouse environment includes daily exposure to high noise environment, regular exposure to moving machinery and/or vehicles, exposure to dust, and working alone or closely with others. The working environment is generally favorable. Lighting and temperature are adequate.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk; hear; stand; walk; sit; use hands and fingers to handle and feel; reach with hands and arms; and be able to lift up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and depth perception.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you’d like to work for one of the top Logistics providers in the world then let’s work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity workplace and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: [e-mail]. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.