Operations Manager – Mid

BryceTech; Washington (District of Columbia); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health plan

Life & disability insurance

401(k) plan with company match

Educational reimbursement program

Job summary

BryceTech LLC in Washington, DC is seeking an Operations Manager - Mid to support front office operations for USD/DUSD(R&E) and related DoD offices. The role provides technical management and leadership to run operations for senior leadership, with a focus on efficiency, governance, and alignment with strategic objectives.

You will analyze workflows, implement QA programs, train staff, and develop KPI dashboards while ensuring compliance and effective knowledge management across programs.

Qualifications

• Bachelor's degree in business, management, or a related technical field (e.g., science, mathematics, or engineering) is required
• 3 years of demonstrated relevant experience is required
• Four (4) years of specialized experience including military or industry may be substituted in lieu of specific educational requirements
• Ability to work in fast paced environment with excellent oral and written communication skills
• Ability to maintain a professional bearing in all meetings, briefings and discussions with senior staff

Responsibilities

• Analyze existing operational workflows to identify improvement opportunities and recommend strategies that enhance efficiency and productivity.
• Develop and implement quality assurance programs to monitor performance and ensure adherence to established standards.
• Provide guidance, training, and performance feedback to improve team effectiveness and engagement.
• Support the development and execution of long-term operational strategies aligned with OUSD(R&E) objectives.
• Establish and track KPIs, analyze operational data, and prepare reports for senior leadership.
• Identify operational risks, develop mitigation strategies, and ensure business continuity.
• Ensure operational compliance with applicable laws, regulations, industry standards, and internal policies.
• Provide KM support by tracking task progress, advising on administrative systems, recommending KM technologies, developing integrated task management tools, and coordinating assignments to ensure timely completion.
• Evaluate staffing and implement process improvements by developing resource plans, updating procedures and policies, refining operational processes, and delivering targeted staff training to improve efficiency and productivity.
• Analyze programs and projects against OUSD(R&E) goals by implementing performance metrics, providing data-driven recommendations, preparing progress reports and briefs, and assessing project and process effectiveness.
• Lead projects and initiatives by developing planning artifacts, facilitating integrated teams, and producing executive-level status updates and briefings.
• Provide decision support to senior Government clients by creating structured frameworks that translate complex issues into clear, actionable solutions.
• Support the Government in personnel management, cost estimating, strategy development, and operational, technical, and business process initiatives.
• Manage security for classified programs by ensuring regulatory compliance, identifying and mitigating risks, implementing OPSEC programs, conducting inspections, overseeing physical and information security, and communicating policies to management.

Education

Bachelor's degree in business/ management / related field

Master's degree (preferred)

Job description

BryceTech has partnered with technology and R&D clients to deliver mission and business success for nearly 20 years. Bryce combines core competencies in analytics and engineering with domain expertise. Our teams help government agencies, Fortune 500 firms, and investors manage complex programs, develop IT tools, and forecast critical outcomes. We offer clients proprietary, research-based models that enable evidence-based decision making. Bryce cultivates a culture of engagement and partnership with our clients. BryceTech is an Equal Opportunity Employer.

Job Description

BryceTech has an immediate opening for a Operations Manager - Mid to support the Under Secretary of Defense/Deputy Under Secretary of Defense for Research and Engineering (USD/DUSD(R&E)) Front Office; (2) the Offices of the Assistant Secretary of Defense (OASD) for Science and Technology (S&T), Mission Capabilities (MC), and Critical Technologies (CT); and (3) Deputy Secretary of Defense (DSD). The Operations Manager - Mid will provide technical management and leadership necessary to efficiently and effectively run front office operations for senior OUSD(R&E) leadership.

Responsibilities

• Responsible for analyzing existing operational workflows to identify improvement opportunities and recommend strategies that enhance efficiency and productivity.
• Responsible for developing and implementing quality assurance programs to monitor performance and ensure adherence to established standards.
• Responsible for providing guidance, training, and performance feedback to improve team effectiveness and engagement.
• Responsible for supporting the development and execution of long-term operational strategies aligned with OUSD(R&E) objectives.
• Responsible for establishing and tracking key performance indicators (KPIs), analyzing operational data, and preparing reports for senior leadership.
• Responsible for identifying operational risks, developing mitigation strategies, and ensuring business continuity.
• Responsible for ensuring operational compliance with applicable laws, regulations, industry standards, and internal policies.
• Responsible for providing key organizational and knowledge management (KM) support by tracking task progress, advising on administrative systems, recommending KM technologies, developing integrated task management tools, and coordinating assignments to ensure timely completion.
• Responsible for evaluating staffing and implementing process improvements by developing resource plans, updating procedures and policies, refining operational processes, and delivering targeted staff training to improve efficiency and productivity.
• Responsible for analyzing programs and projects against OUSD(R&E) goals by implementing performance metrics, providing data-driven recommendations, preparing progress reports and briefs, and assessing project and process effectiveness.
• Responsible for leading projects and initiatives by developing planning artifacts, facilitating integrated teams, and producing executive-level status updates and briefings.
• Responsible for providing decision support to senior Government clients by creating structured frameworks that translate complex issues into clear, actionable solutions.
• Responsible for supporting the Government in personnel management, cost estimating, strategy development, and operational, technical, and business process initiatives.
• Responsible for managing security for classified programs by ensuring regulatory compliance, identifying and mitigating risks, implementing OPSEC programs, conducting inspections, overseeing physical and information security, and communicating policies and recommendations to all levels of management.

Qualifications

• Bachelor's degree in business, management, or a related technical field (e.g., science, mathematics, or engineering) is required
• 3 years of demonstrated relevant experience is required
• Four (4) years of specialized experience including military or industry may be substituted in lieu of specific educational requirements
• Ability to work in fast paced environment with excellent oral and written communication skills
• Ability to maintain a professional bearing in all meetings, briefings and discussions with senior staff

Preferred Qualifications

• Master's degree is preferred in related field
• PMP certification is preferred

Additional Information

• competitive salary
• a comprehensive health plan including dental and vision coverage
• company-paid life & disability insurance policies
• 401(k) plan with company match
• an educational reimbursement program

All your information will be kept confidential according to EEO guidelines.