Operations Manager - Low Voltage

Sciens Building Solutions; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

401(k) matching

Disability insurance

Medical, dental, and vision

Life insurance

Company vehicle

Cell phone & laptop

Tuition reimbursement

Job summary

Sciens Building Solutions in Jacksonville is seeking an Operations Manager to act as a positive change agent, driving high customer satisfaction while leading a branch team across engineering, project execution, service, and back-office operations.

You will own budgeting, cost control, and revenue targets, coordinating with customers, vendors, and subcontractors to exceed goals and maximize market potential. The role demands strong leadership and a deep knowledge of fire and life safety systems.

Qualifications

• 2–5 years of ops manager experience in fire and life safety.
• Strong communication across diverse groups.
• Knowledge of fire and life safety systems.

Responsibilities

• Ensure safety culture and safety initiatives.
• Manage engineering and project management for the division.
• Supervise and develop branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.
• Oversee scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.
• Develop a budget and meet revenue and gross margin targets.
• Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes to meet goals.
• Deliver projects within the original budget.
• Execute monthly project cost and Work in Progress (WIP) analysis.
• Report monthly financial performance to management and take corrective action as needed.
• Responsible for asset management, such as inventory and company service vehicles.
• Build a high-performance culture with performance reviews and development initiatives.
• Lead manpower planning and allocation.
• Ensure customer satisfaction and cash collections.
• Collaborate with the sales team to support growth and profitability of the branch.

Skills

Communication

Leadership

Team building

Fire & life safety

P&L understanding

Budgeting

Customer satisfaction

Cash collection

Employee development

Manpower planning

Job description

THE POSITION IN A NUTSHELLSciens Building Solutions is seeking an Operations Manager who is a positive change agent and can drive high customer satisfaction while leading a branch team, including engineering, project execution and service departments, along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire and life safety industry, and is ready to assume ownership of a branch operations role while being part of a vibrant national organization.WHAT YOU’LL BE DOING (and doing well!)Ensure all associates embrace the safety culture and comply with all safety initiatives.Manage the engineering and project management for the assigned Division.Supervise, train, and develop all branch associates including designers, project managers, technicians, project coordinators, supervisors, dispatchers, and administrative staff.Ensure the scheduling, execution, billing and completion of install, service, warranty, and emergency jobs.Develop a budget and meet revenue and gross margin targets.Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs and processes designed to meet or exceed goals and maximize market potential.Deliver projects within the original budgeted cost.Execute monthly project cost and Work in Progress (WIP) analysis.Report monthly financial performance in an effective manner to management and takes corrective action as needed.Responsible for efficient asset management, such as inventory and company service vehicles.Build a high-performance culture to include performance reviews and development initiatives.Lead manpower planning and allocation.Ensure customer satisfaction and cash collections.Collaborate with the sales team to support the growth and profitability of the branch.WHAT WE LIKE ABOUT YOUTwo to five years’ experience in an operations manager role within the fire and life safety industry.Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors.Strong, positive team builder with leadership ability.Knowledge of current fire and life safety systems.Strong understanding of Profit and Loss statements and key financial drivers.Ability to attract, develop, grow, and retain a team.Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions.WHAT WE’RE BRINGING TO THE TABLECompetitive salary based on qualifications.Paid time off plan and holidays.401(k) matching.Short term and long-term disability.Medical, dental, and vision plans with options.Life insurance.Company cell phone, laptop, and vehicle.Professional career development opportunities.Tuition reimbursement.