Operations Manager — Lead Teams, Drive Safety & On‑Time Delivery

Amazon Inc.; Bakersfield (CA); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Bakersfield, CA seeks an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while providing tools for success and delivering data-driven productivity improvements.

Role involves coordinating with Safety, Engineering, and HR to meet business objectives, manage workflows, and ensure timely customer delivery. Opportunity for growth across the fulfillment network.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• 1+ years of performance metrics, process improvement or lean techniques experience.
• Experience managing a team of 2+ salaried employees and 70+ indirect employees.
• Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.

Responsibilities

• Support, mentor, and motivate salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, HR to meet business objectives.

Skills

Team leadership

Performance management

Data analysis

Lean techniques

Customer service

Education

Bachelor's degree or equivalent

Tools

Excel

Job description

Amazon.com Services LLC in Bakersfield, CA seeks an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, attendance, and performance while providing tools for success and delivering data-driven productivity improvements.

Role involves coordinating with Safety, Engineering, and HR to meet business objectives, manage workflows, and ensure timely customer delivery. Opportunity for growth across the fulfillment network.