Operations Manager: Lead Teams, Drive Efficiency & Safety

Amazon; Birmingham (AL); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

RSUs

Job summary

Amazon.com Services LLC in Birmingham, AL is hiring an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time delivery through data-driven decisions and cross-functional collaboration.

The role requires 3+ years of people management, a degree or equivalent experience, and flexibility to work weekends, nights, or holidays. Expect opportunities for growth across our expanding fulfillment network.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk up to 12 hours.

Skills

People management

Performance metrics

Process improvement

Lean techniques

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC in Birmingham, AL is hiring an Operations Manager to lead a mixed team of salaried and hourly staff. You will drive safety, quality, productivity, and on-time delivery through data-driven decisions and cross-functional collaboration.

The role requires 3+ years of people management, a degree or equivalent experience, and flexibility to work weekends, nights, or holidays. Expect opportunities for growth across our expanding fulfillment network.