Operations Manager: Lead Teams, Drive Efficiency

Amazon; North Versailles (Allegheny County); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Operations Manager in North Versailles, PA to lead a team of salaried and hourly staff, drive safety, productivity, and customer delivery performance across first, middle, and last mile workflows. The role emphasizes data-driven decisions and cross-functional collaboration with Safety, Engineering, and HR.

Responsibilities include mentoring the workforce, managing large projects, and ensuring high standards of safety, quality, and on-time delivery.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce.
• Lead large-scope projects with site and regional impact.
• Build and execute productivity plans through forecast reviews and load balancing.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Lift up to 49 pounds and stand/walk for long shifts.

Skills

Team leadership

Data-driven decisions

Safety compliance

Problem-solving

Education

Bachelor's degree or equivalent, or 2+ years Amazon (blue badge/FTE) experience

Job description

Amazon.com Services LLC is seeking an Operations Manager in North Versailles, PA to lead a team of salaried and hourly staff, drive safety, productivity, and customer delivery performance across first, middle, and last mile workflows. The role emphasizes data-driven decisions and cross-functional collaboration with Safety, Engineering, and HR.

Responsibilities include mentoring the workforce, managing large projects, and ensuring high standards of safety, quality, and on-time delivery.