Operations Manager: Lead Teams, Boost Efficiency

Amazon; Shepherdsville (KY); On-site; USD 82,000 - 123,000; Full time

Job summary

Amazon is seeking an Operations Manager in the United States at the Shepherdsville, KY location. The role leads salaried and hourly teams, driving safety, quality, attendance, and performance improvements through data-driven decisions.

You will mentor staff, manage large-scale projects, and ensure timely customer deliveries at scale. Responsibilities include building productivity plans, collaborating with Safety, Engineering, and HR, and maintaining peak operational efficiency.

Qualifications

• 3+ years of employee and performance management experience
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Experience leading a team of 10+ employees
• Experience with process improvements (Lean Six Sigma and/or Kaizen)
• Experience in problem solving and delivering results
• Experience using strong customer service, communication, and interpersonal skills
• Experience in exceeding quota and key performance metrics
• Bachelor's degree in Engineering, Operations, Supply Chain/Logistics, or a related field
• Experience in manufacturing, process, or industrial engineering

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather
• Continuously climb and descend stairs
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Job description

Amazon is seeking an Operations Manager in the United States at the Shepherdsville, KY location. The role leads salaried and hourly teams, driving safety, quality, attendance, and performance improvements through data-driven decisions.

You will mentor staff, manage large-scale projects, and ensure timely customer deliveries at scale. Responsibilities include building productivity plans, collaborating with Safety, Engineering, and HR, and maintaining peak operational efficiency.