Operations Manager - Lead High-Impact Fulfillment Team

Amazon; Spartanburg (SC); On-site; USD 82,000 - 123,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Spartanburg, SC is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance and performance while applying data-driven decisions to boost productivity.

You will mentor your team, coordinate with safety, engineering, and HR, handle shift coverage, and support customer delivery promises, with a focus on continuous improvement and strong communication.

Qualifications

• 3+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your salaried and hourly workforce
• Lead large-scope projects with site and regional impact
• Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
• Manage safety, quality, productivity, and customer delivery promises
• Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
• Stand/walk for up to 12 hours during shifts
• Work in an environment where the noise level varies and can be loud
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
• Continuously climb and descend stairs (applies to sites with stairs)
• Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth.

Skills

People management

Performance coaching

Safety leadership

Education

Bachelor’s degree or equivalent

Tools

Lean

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Spartanburg, SC is seeking an Operations Manager to lead a team of salaried and hourly staff, ensuring safety, quality, attendance and performance while applying data-driven decisions to boost productivity.

You will mentor your team, coordinate with safety, engineering, and HR, handle shift coverage, and support customer delivery promises, with a focus on continuous improvement and strong communication.