Operations Manager / Lead

US132 Guidehouse Digital, LLC; Norfolk (VA); On-site; USD 120,000 - 150,000; Full time

Job summary

Guidehouse is seeking an experienced IT project program manager to lead multidisciplinary teams delivering data analytics, digital modernization, and mission assurance for Navy Reserve Force initiatives. You will interface between Government stakeholders and contractor personnel, guiding strategic direction and overseeing contract performance.

The role requires 8+ years of leadership in complex government or defense programs, with active SECRET clearance and proven ability to manage budgets,

Qualifications

• Minimum of eight+ years of overall work experience.
• Experience leading programs, projects, operations, or technical teams supporting complex government, defense, or enterprise initiatives.
• Demonstrated experience managing project portfolios, budgets, schedules, staffing plans, risk mitigation strategies, and client relationships.
• Strong leadership, organizational, communication, and stakeholder engagement skills with ability to manage cross-functional teams and competing priorities.
• An ACTIVE and MAINTAINED 'SECRET' Federal or DoD security clearance; US Citizenship is contractually required.

Responsibilities

• Lead and oversee multidisciplinary teams providing data analytics, systems engineering, data governance, digital modernization, and mission assurance support to CNRF initiatives.
• Serve as the primary interface between Government stakeholders and contractor personnel, providing strategic direction, prioritization, resource management, and oversight of contract performance.
• Manage program execution across multiple projects by monitoring cost, schedule, performance, risks, staffing, and deliverables while ensuring alignment with mission objectives and contractual requirements.
• Lead development and review of PMPs, MSRs, Quarterly Project Reviews, executive briefings, and other key program deliverables.
• Drive continuous process improvement, operational effectiveness, workforce development, and data-driven decision-making initiatives to support Navy Reserve readiness and digital transformation objectives.

Skills

Program management

Leadership

Stakeholder engagement

Budget management

Risk management

Communication

Cross-functional teamwork

Education

Bachelor's degree in a related field

Job description

Job Family: IT Project Management

Travel Required: Up to 10%

Clearance Required: Active Secret

What You Will Do:

Lead and oversee multidisciplinary teams providing data analytics, systems engineering, data governance, digital modernization, and mission assurance support to Commander, Navy Reserve Force (CNRF) initiatives. Serve as the primary interface between Government stakeholders and contractor personnel, providing strategic direction, prioritization, resource management, and oversight of contract performance. Manage program execution across multiple projects by monitoring cost, schedule, performance, risks, staffing, and deliverables while ensuring alignment with mission objectives and contractual requirements. Lead development and review of Project Management Plans (PMPs), Monthly Status Reports (MSRs), Quarterly Project Reviews, executive briefings, and other key program deliverables. Drive continuous process improvement, operational effectiveness, workforce development, and data-driven decision-making initiatives to support Navy Reserve readiness and digital transformation objectives.

What You Will Need:

• Minimum of EIGHT (8)+ years of overall work experience.
• Experience leading programs, projects, operations, or technical teams supporting complex government, defense, or enterprise initiatives.
• Demonstrated experience managing project portfolios, budgets, schedules, staffing plans, risk mitigation strategies, and client relationships in a fast-paced environment.
• Strong leadership, organizational, communication, and stakeholder engagement skills with the ability to effectively manage cross-functional teams and competing priorities.
• An ACTIVE and MAINTAINED 'SECRET' Federal or DoD security clearance US Citizenship is contractually required.

What Would Be Nice To Have:

• Bachelor's degree in Business Administration, Management, Information Technology, Engineering, Data Analytics, Public Administration, or a related field; equivalent experience may be substituted.
• Project Management Professional (PMP), Program Management Professional (PgMP), Lean Six Sigma, Agile, ITIL, or similar leadership and management certifications.
• Experience supporting the Department of Defense, U.S. Navy, Navy Reserve, or other federal agencies in program management, digital modernization, readiness reporting, or data analytics initiatives.
• Familiarity with enterprise data strategy, AI/ML initiatives, business intelligence, cloud technologies, systems engineering, and data governance frameworks.
• Experience managing Cost-Plus-Fixed-Fee (CPFF) contracts, CDRLs, performance metrics, workforce planning, and FAR/DFARS compliance requirements.
• Experience briefing senior executives, flag officers, SES leaders, or other high-level stakeholders and providing strategic recommendations that influence organizational outcomes.

What We Offer:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Parental Leave
• 401(k) Retirement Plan
• Group Term Life and Travel Assistance
• Voluntary Life and AD&D Insurance
• Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts Transit and Parking Commuter Benefits Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Care.com annual membership
• Employee Assistance Program
• Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus.

About Guidehouse: Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or [e-mail]. Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.

Guidehouse is a global AI-led professional services firm delivering advisory, technology, and managed services to the commercial and government sectors. With an integrated business technology approach, Guidehouse drives efficiency and resilience in the healthcare, financial services, energy, infrastructure, and national security markets. Built to help clients across industries outwit complexity, the firm brings together approximately 18,000 professionals to achieve lasting impact and shape a meaningful future. guidehouse.com